Toyota of Glendale

Wow! This was wonderful! I was there for the 42,000 mile check-up. Everything about the experience was wonderful. The appointment began on time, ALL personal were courteous an I was there for the 42,000 mile check-up. Everything about the experience was wonderful. The appointment began on time, ALL personal were courteous and helpful. There was a table to work at, There were a dozen or more complimentary beverage choices; bathrooms were clean; world class soccer was available. The results of the brake check, tire rotation; oil change and vehicle inspection were all explained carefully. A realistic time frame was given and the service was completed within that exact time. There were no surprises except the best service I have ever received. Congratulations to Toyota of Glendale. Formerly I had cars from other makers. This was my first experience of Toyota service. I chose this one from online ratings and they were right. Thank you. Blessings. SAJ More

Excellent service They are on time and profesional , Greeting well very friendly,explaining all details and situation of your car, Carlos is very helpful and i recomm They are on time and profesional , Greeting well very friendly,explaining all details and situation of your car, Carlos is very helpful and i recommend toyota of glendale to every one. More

Awesome dealer Knowledgeble and service are great! I got my service (change oil) as promised time. Rodney is very helpful to costumer and informing the status of my Knowledgeble and service are great! I got my service (change oil) as promised time. Rodney is very helpful to costumer and informing the status of my Rav 4. More

They get the job done. Pretty good dealership in my opinion. Went in for anow oil change and a couple of other problems. They took care it of it with a smile Pretty good dealership in my opinion. Went in for anow oil change and a couple of other problems. They took care it of it with a smile More

Treated like family I had to take my car in for a recall replacement service and I was assigned to Paul. The check-in process was smooth, he answered all of my questions, I had to take my car in for a recall replacement service and I was assigned to Paul. The check-in process was smooth, he answered all of my questions, and even gave me an estimate on things I needed for my car in the future. No pressure whatsoever and everyone was courteous and attentive. Paul and the service team have been great and I will always bring back my car to them for anything in the future. More

excellent employee service MY car broke down in the middle of freeway late afternoon and was brought to Toyota of Glendale. It was Mr. Jimmy Cheng who assisted me. I would say MY car broke down in the middle of freeway late afternoon and was brought to Toyota of Glendale. It was Mr. Jimmy Cheng who assisted me. I would say he did an excellent job. All of my question were answer well and he even stayed beyond his working hours just to make sure that everything is working perfectly with me. Two thumbs up!!!! Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Toyota of Glendale because of your great employees. Thank you again Jimmy. Noel Santiago More

Short wait ...Excellent Service Made an appointment at 8 and got my car back in about an hour I've been bringing my car for 2 years.Very happy. Made an appointment at 8 and got my car back in about an hour I've been bringing my car for 2 years.Very happy. More

LONGGGG WAIIITTTT! Made an appointment for 1:00pm and they attended to me about 5 minutes early, and that's good. I had a minor service where the advisor estimated 1-1/ Made an appointment for 1:00pm and they attended to me about 5 minutes early, and that's good. I had a minor service where the advisor estimated 1-1/2 hours wait, and I agree. Got our car at around 4:15pm, even with constant follow-up with the advisor after the promised 1-1/2 hours passed. It took them more than 3 hours and the car was dirty and unwashed. More

Great Service since 2006 I have been bringing my 2005 Toyota Prius (best production model ever in my opinion!) to Toyota of Glendale for about a decade now and the service and I have been bringing my 2005 Toyota Prius (best production model ever in my opinion!) to Toyota of Glendale for about a decade now and the service and staff across the board have always been terrific. I attribute the longevity of my car to this provider and the care of my dedicated service mgr Paul Flores. Service is even more smooth and efficient now because they have continued to build upon their services and infrastructure around the needs of their clients and provide excellent service. Each service provider has their own dedicated team and the managers are transparent about only doing what is necessary for the car. You never feel pressured to do anything that isn't absolutely necessary. My usual service mgr was on vacation recently and a very nice gentleman named "Lucho" took care of me and I couldn't have been happier with his customer care and the maintenance performed on my car. It is running much better now. I highly recommend this service provider. More

excellent service As soon as you drive in you are greeted .everyone is very courteous. I took my car in for brake service and the advisor explained everything that was As soon as you drive in you are greeted .everyone is very courteous. I took my car in for brake service and the advisor explained everything that was done to my vechicle .I highly recommend this dealership More