Toyota of Glendale

Very prompt and professional The moment you enter the dealer service lot, an attendant ask you the nature of your visit. Then he direct you to the appropriate lane, then someone The moment you enter the dealer service lot, an attendant ask you the nature of your visit. Then he direct you to the appropriate lane, then someone comes and goes around your car and prepare the tag then the service provider comes and goes with all details regarding the service you are intended to get done. Prompt update regarding your service in progress and then another courtesy call that your car is ready, "the best part we are open until 10pm, you can pick up anytime before that" so you do not have to abandon anything you are doing and pick up the car. More

Car Maintenance George Huerta was my 'Service Advisor' and I was pleased with his service. Was able to deliver the car at time promised and was very helpful in giving George Huerta was my 'Service Advisor' and I was pleased with his service. Was able to deliver the car at time promised and was very helpful in giving me a hand to help walking. Ordered outside rear-view mirror passenger side and replacement air bag parts which were not yet available for my 05 Corolla ? Would certainly recommend Glendale Toyota for service. Pell Kruttschnitt, Burbank More

Efficient I went in yesterday because I had a recall on my vechical and from the moment I met with George Huerta he was able to help me amd answer all my questi I went in yesterday because I had a recall on my vechical and from the moment I met with George Huerta he was able to help me amd answer all my questions he even reminded me of the dmv paperwork I had to mail out before I left so all and all I will be back he was great. More

Excellence is the norm here. We are a two Prius family, and could not be happier with our long time service at Toyota of Glendale. Yesterday we had a 90,000 mi. maintenance. My s We are a two Prius family, and could not be happier with our long time service at Toyota of Glendale. Yesterday we had a 90,000 mi. maintenance. My service rep. George Huerta was excellent in every respect. I can tell that my Prius is running a lot better now then before I brought it in. Thanks to all at Toyota Glendale for your amazing service. More

great service experience from Toyota Glendale Jimmy Cheng gave us the excellent service. He's the best! He was very helpful and accommodating! We will definitely recommend him! Great Job Jimmy! Jimmy Cheng gave us the excellent service. He's the best! He was very helpful and accommodating! We will definitely recommend him! Great Job Jimmy! More

Excellent Service Jimmy Cheng was really helpful and took the time to explain the type of service my car needs. It's great that he reminded me when my last service date Jimmy Cheng was really helpful and took the time to explain the type of service my car needs. It's great that he reminded me when my last service date would be. Overall, I had an excellent service, which I always do. Definitely would recommend to friends and family. However, I would recommend maybe Toyota can upgrade the seating area at the waiting lounge both outside and inside. Not a big deal but thought I share my feedback if your goal is to achieve ultimate customer experience. More

Excellent Value Service I find excellence in Mr. Jimmy Cheng Cote's service advisory. What amazed me most is his honesty and sincerity in dealing with service customers . He I find excellence in Mr. Jimmy Cheng Cote's service advisory. What amazed me most is his honesty and sincerity in dealing with service customers . He provides thorough and comprehensive analysis of your car's condition especially on matters of safety and economy , making it very easy for one to make an informed decision , and in the process establishing trust, confidence and reliability so very important for customers like me to continue a positive relationship with the dealership.. More

150000 mile servive Excellent service from Michael Daw! He was thorough, professional, courteous, and knowledgable. I got my car back at the time promised ans he kept me Excellent service from Michael Daw! He was thorough, professional, courteous, and knowledgable. I got my car back at the time promised ans he kept me informed about its status. Excellent customer service. More

Service Mr. JIMMY CHENG COTE is an excellent service advisor.He will tell you clearly the answer to your concern . Even though he is busy he will contact you Mr. JIMMY CHENG COTE is an excellent service advisor.He will tell you clearly the answer to your concern . Even though he is busy he will contact you for the updates. More

Good service Very appreciative of Peter's help who works at this place. Thank you! He gave me a reason to say that the place gives good customer service and you ne Very appreciative of Peter's help who works at this place. Thank you! He gave me a reason to say that the place gives good customer service and you need no patience there, you get everything on time and whenever you need it. More