Toyota of Goldsboro

greetings, I have to say that Jeff was extraordinary and played an important role in me buying my tacoma with you. I had made a window purchase at different dealers, one very close to you, Deacon Jones, and played an important role in me buying my tacoma with you. I had made a window purchase at different dealers, one very close to you, Deacon Jones, and the seller's treatment was unprofessional. Jeff was an excellent salesperson and made my purchase easy. More

Very helpful with selling my car and then purchasing my first car I bought on my own. first car I bought on my own. More

Susie was very helpful and very knowledgeable of the Camry we were interested in. She was not a pushy salesperson and that was appreciated. She followed up on all our question and returned phone call pr Camry we were interested in. She was not a pushy salesperson and that was appreciated. She followed up on all our question and returned phone call promptly. I was disappointed in the way the team that was preparing the car for pickup gave Susie the run around as she was trying to expedite our picking the car up More

Toyota of Goldsboro is the worst car purchasing experience in my lifetime! I purchased a used Kia Optima for my daughter in 2021! We took the car to the Kia dealership who informed us that it was experience in my lifetime! I purchased a used Kia Optima for my daughter in 2021! We took the car to the Kia dealership who informed us that it was consuming oil! I notified the salesman at Toyota of Goldsboro of the problem! He asked me to come in to discuss getting another vehicle! We return to the dealership and at first we was told that that couldn’t do anything due to the warranty! He told me to just let it go back and they would put us in another vehicle! I explained to him that I would not due that because I did not want to damage our credit! I told my daughter to let’s go go due to this salesman not making sense! The salesman informed us to hold on and let him talk to someone else! This Kia violated the Lemon law because it had an oil consumption problem from the beginning! A few minutes later they pulled a white Toyota Corolla to the front and asked did we like that and of course my daughter did! This was the only way we could get out of the Kia at the time! They informed us that we would still had to pay off the Kia which I wrong due to the oil consumption problem which would require a new engine! We purchase the Corolla and the salesman advised us that in a few months we could get it refinanced through the Credit Union! The car had some damage on the trunk and spoiler in which the salesman promised that he would schedule a date to bring it in to be repaired! That date has not approached yet! It was also missing floor mats in which he stated that he ordered but no floor mats yet! We went back for the second time last month! They started that we could get a new Toyota Camry with $4000 as a down payment! This violates the Truth of Lending Act! We left the dealership with the same Toyota Corolla! I was informed by the salesman prior to leaving to give him a call on Monday which is almost a month ago! He informed me that he was talking to a friend at the Credit Union who was trying to help us out with this situation! The salesman said, “I call you when the bank get back with me”! I waited for 3 weeks before calling the salesman from Toyota of Goldsboro! He gave me the lamest excuse talking about no news is good news! I bank with Credit Union and they don’t know anything about this! More

Beware of finance manager! Toyota had 2.9% financing on Camrys when I bought mine but nobody told me about it. Finance manager John said the best rate at the time was 7.44% and Toyota had 2.9% financing on Camrys when I bought mine but nobody told me about it. Finance manager John said the best rate at the time was 7.44% and I have excellent credit. Would loved to have gotten the 2.9% rate for 48 months. More

Worst experience! They will charge you excessive markups which are added at the last minute. General manager is rude and will belittle you in an attempt to make you fe They will charge you excessive markups which are added at the last minute. General manager is rude and will belittle you in an attempt to make you feel like you did something wrong. More

They do not install everything you purchased and make thing up that do not exist. I caught in my purchase and they will not call back to make things right. Would never use them again and hope you do not thing up that do not exist. I caught in my purchase and they will not call back to make things right. Would never use them again and hope you do not as well. Brakesafe technology installed nope doesn't even exist. I called 2 other toyota dealerships. What a joke. Also mandatory to purchase addendum other wise they won't sell to you. Keep on ripping people off. They will catch on. More

I love Toyota vehicles but I hate this dealer. It is a terrible representation of the company. Here to scam you and make you pay more for a vehicle than expected. The finance dept is a joke and rude. They terrible representation of the company. Here to scam you and make you pay more for a vehicle than expected. The finance dept is a joke and rude. They don’t care what you came in for. The sales people here are only looking to make a buck. Customer service does not exist in the place. Joe in finance, yea avoid him like the plague. It’s a dumpster fire. More