Toyota of Greensboro

My New RAV4 Hybrid I recently bought a new RAV4 Hybrid from Rice Toyota in Greensboro. Ian Gray was my sales person. He made the whole experience easy and trouble free I recently bought a new RAV4 Hybrid from Rice Toyota in Greensboro. Ian Gray was my sales person. He made the whole experience easy and trouble free! He explained every detail of the car to me and made sure I understood how to work it both before I bought it and when I was ready to take it home! I had an experience buying a car when that was not the case. This was an important aspect of the whole process to me. I thank Ian and Rice Toyota for my new car! It is my favorite car of the 5 cars I have purchased from Rice! More

Terrance was a great salesman not pushy or aggressive. Had a great experience with staff my salesman Terrance was great. Finance Manager Ashley was fantastic. The staff gave me a great deal and got me out Had a great experience with staff my salesman Terrance was great. Finance Manager Ashley was fantastic. The staff gave me a great deal and got me out quick as possible. More

Experience Best price around and excellent staff. They bet other competitors prices and much more selections. The atmosphere was so peaceful even though they wer Best price around and excellent staff. They bet other competitors prices and much more selections. The atmosphere was so peaceful even though they were crowded. More

our new Rav4 Hybrid Latosha did a great job of helping us make our decision to buy with Rice .She found out what we needed to know about the Rav4 and guided us through th Latosha did a great job of helping us make our decision to buy with Rice .She found out what we needed to know about the Rav4 and guided us through the process.She was not pushy and very personable. More

auto purchase this is not out first purchase with Rice Toyota. Our experiences have been nothing short of being treated as top notch customers. our salesman, Ian, this is not out first purchase with Rice Toyota. Our experiences have been nothing short of being treated as top notch customers. our salesman, Ian, was very professional and courteous and went well above expecations to treat us like we were important and he cared about what we needed. More

AMAZING SERVICE Rice Toyota deserves more than 5 stars. They exceeded our expectations from beginning to end and our overall experience was AMAZING! They (Ian) are ve Rice Toyota deserves more than 5 stars. They exceeded our expectations from beginning to end and our overall experience was AMAZING! They (Ian) are very knowledgeable about their cars and products that are on their lot. Our salesman (Ian) was very patient with us and very thorough. Our vehicle was ordered and while we waited a few days, they were in constant communication with us the entire time it was on its way to us. Our entire team that helped us definitely treated us right! Thank you Ian Gray, Lou and Alex! We will return! More

Professional and friendly The personnel were friendly, professional and did not pressure me, the sales agent and Carlos Lemus the floor manager where excellent with their servi The personnel were friendly, professional and did not pressure me, the sales agent and Carlos Lemus the floor manager where excellent with their service, thank your More

5th toyota vehicle from rice. As always, they treated us very well. They explained every detail of the transaction. They demonstrated they function of buttons in the vehicle. The t As always, they treated us very well. They explained every detail of the transaction. They demonstrated they function of buttons in the vehicle. The test drive was fun, too. More

No key fob, not disclosed before sale. I previously had a good experience with Rice Toyota, where I bought a 2007 Camry and had service done on my 2005 Lexus LS. Then I had this sub-par I previously had a good experience with Rice Toyota, where I bought a 2007 Camry and had service done on my 2005 Lexus LS. Then I had this sub-par buying experience. Seems like not having a spare key should be disclosed before the sale, since it's an important part of any car. Lose the one key, you're stuck for weeks. And maybe I would have asked for a price adjustment. In addition, the wipers were original to the 4-1/2 year old car, and streaked when we used them.. How hard is it to look at the manufacture date stamped in the wiper? I saw it. Made in 2014. The 30,000 mile maintenance light was on from the start. When I took the car home, the Low Battery Light was also on. A new key cost me $400 including 2 trips and programming. New wipers: more than $40. Thankfully, my Local Flow Volvo Service person did away with the maintenance light in minutes in the service entrance by watching a video, at no cost. No special tools needed. Turns out the battery was fine, but nobody had reset the warning light after replacing the battery, which looks new. I reset that myself in my garage. I wonder why they didn't take care of these things before they showed the car and sold it to me? Some significant issues were present that should have been dealt with before the sale. And while signing the papers, there was the hard sell on a service agreement which would have cost $2,500 after a $1000 discount. No thanks! Lost my trust. I won't be back. The good? Sales person Latosha was nice. Except for the $440 I had to shell out I didn't know about, the price would have been decent. Volvo makes a good car, and this one took us to the beach and back 3 days after I bought it, racking up 600 miles without a hitch after I got the warning and maintenance lights sorted out. More

Great experience purchasing RAV4 Hybrid Great customer service. We arrived early on a Sunday and the sales manager sent out a text to find a sales rep to help us. Everyone was very profess Great customer service. We arrived early on a Sunday and the sales manager sent out a text to find a sales rep to help us. Everyone was very professional. Great buying experience. Highly recommended! More