Toyota of Greensboro

Amazing Customer Service! Terrance helped me all the way. He is a professional salesman who is knowledgeable and very helpful. He pays attention to details and help you to get Terrance helped me all the way. He is a professional salesman who is knowledgeable and very helpful. He pays attention to details and help you to get what you need. Thank you. More

Poor Customer Service I have had some major questions about their service since I started going to them. Have the car serviced every 5,000 miles with oil changed every 10, I have had some major questions about their service since I started going to them. Have the car serviced every 5,000 miles with oil changed every 10,000 because of synthetic oil. When there is no oil change, I expect the fluid levels to be checked. At least twice I have had the oil light go on at about 1,000-1,500 miles into the second 5,000. They, obviously, did not check the oil level. Second issue is a result of poor customer service. Got a call from them on a Monday reminding me of my service and that they were having a "special" on an oil change. The price sounded like their regular price. Told them the car was not going to be available until the following week. He said if I made the appointment I could change it if necessary but in order to get the price I would have to make the appointment right then. My wife had the car in a different state. I made the appointment for a Friday 2 weeks after the call. I did request that he send me an email because I was driving and could not write the date and time down. That never happened and that Thursday I got a call reminding me of my service the next day. Kind of hard when the car was 490 miles away. Called them back and changed the date to the original Friday and once again asked them to send me a reminder email. Again that never happened and with my tough schedule I booked appointments that Friday. When they called me with another reminder, I cancelled the appointment and asked that the service manager call me because I wanted to let him know why they had lost a customer. Well, that never happened. or Customer Service More

Fast and Friendly Great sales experience.. Jerome was efficient and easy to deal with. I will recommend Rice to everyone I know that’s considering a new car Great sales experience.. Jerome was efficient and easy to deal with. I will recommend Rice to everyone I know that’s considering a new car More

Excellent Salespeople. 2017 Toyota Prius. I was not in the market to buy a car. I was just having maintenance done on my 2008 Prius. After talking with Roddy, I just could not pass up the I was not in the market to buy a car. I was just having maintenance done on my 2008 Prius. After talking with Roddy, I just could not pass up the offer for a 2017 Prius that was in the lot. He was very knowledgeable and worked out all the financing and was able to work out a great deal. I would highly recommend Rice Toyota to anyone who’s in the market for a vehicle. More

Love it I had an awesome experience & will continue to do business with you in the future. I will definitely recommend Rice Toyota great overall experience!! I had an awesome experience & will continue to do business with you in the future. I will definitely recommend Rice Toyota great overall experience!! Thank you for helping me get into my new car More

Great buying experience! Amir Canada did a great job with helping me obtain my new car. Finance was also great, in & out in no time! Will continue to do business here... Me Amir Canada did a great job with helping me obtain my new car. Finance was also great, in & out in no time! Will continue to do business here... Meredith Price More

Painless process, knowledgeable staff. Sales Consultant Mr. Ian Grey is very knowledgeable and was quite helpful in my choice to purchase a Toyota. Sales Manager Mr. Shawn Williams & Finan Sales Consultant Mr. Ian Grey is very knowledgeable and was quite helpful in my choice to purchase a Toyota. Sales Manager Mr. Shawn Williams & Finance Manager Mr. Lafonza Koger were also a great part of helping me achieve my goal in becoming a Toyota owner. More

Outstanding Customer Service After being robbed by Green Ford. I stepped into Rice Toyota with friendly and pleasant greeting from the receptionist Katrina. Explain what I was loo After being robbed by Green Ford. I stepped into Rice Toyota with friendly and pleasant greeting from the receptionist Katrina. Explain what I was looking for. She directed me to Ian Gray the sales rep. His customer service was everything a customer searching for a vehicle would need. He pulled every car fax went over the car fax, we test drove the vehicle. He meet all my price and payment requirements. The next day called to make sure the car was in the condition I expected. I would definitely recommend Rice Toyota and Ian Gray to someone searching for a car. Ian made me feel like at Rice Toyota everybody is somebody. I love my new 2010 Toyota Camry. Thank you Ian Gray and Katrina. More

More than an experience From the time that I walked in the door at Rice Toyota I was greeted with kindness. I was offered something to drink and a snack. Eventually I was int From the time that I walked in the door at Rice Toyota I was greeted with kindness. I was offered something to drink and a snack. Eventually I was introduced to Ian. Ian was very knowledgeable about Toyota cars in the features / options. I wanted a car that had everything, fully loaded. I didn't want no less. Ian was only interested in making sure that I got exactly what I wanted and he wasn't going to let me settle for any less than what he knew that I deserved and what I wanted. I did buy beautiful 2019 Toyota Avalon. I still keep in contact with him and he helps me with any questions that I have about this car. If I have a problem, I call Ian and he is more than willing to help me and I don't think he would have it any other way. I recommend Rice Toyota for anyone and everyone. More

Friendly and was treated like family This was the best experience I've had buying a car. Scotty made you feel like family and that he really cared. I would advise anyone looking to buy This was the best experience I've had buying a car. Scotty made you feel like family and that he really cared. I would advise anyone looking to buy a car to check out Rice Toyota. More