
Toyota of Greenwich
Cos Cob, CT
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My wife and I came to Toyota of Greenwich not knowing how we want to precede trade-in our SUV and whether to buy or lease a new Highlander. We met George Paonessa and the overall experience was really great! we want to precede trade-in our SUV and whether to buy or lease a new Highlander. We met George Paonessa and the overall experience was really great! George was very calm, not aggressive and allowed us think it through how we want to proceed. He showed us all the options and was willing to guide us through the whole process in a very professional manner. He showed us pros and cons of buying vs. trading, and left us to make the final decision.He asked our driving habits and recommended what would be the best choice model to proceed with. At the end we not only leased our new SUV from Toyota of Greenwich but also traded our 14 year old SUV for a great price. George executed the whole transaction with exceptional professionalism. We highly recommend George for any future customers and wish George all the best in his profession. More
My experience with Toyota was the best I ever had when buying a new car.I would recommend any of mt associates who want to buy a Toyota to buy from Greenwich buying a new car.I would recommend any of mt associates who want to buy a Toyota to buy from Greenwich More
Dave did a great job finding the exact car we wanted and put the deal together quickly and without a hitch. We look forward to servicing our third Toyota at Toyota of Greenwich. put the deal together quickly and without a hitch. We look forward to servicing our third Toyota at Toyota of Greenwich. More
The service at Toyota of Greenwich was imaculate. Everyone showed a great deal of courtesy and respect from the very moment I walked into the showroom. There was a gentleman that opened the door for Everyone showed a great deal of courtesy and respect from the very moment I walked into the showroom. There was a gentleman that opened the door for me and offered me tea, coffee or water. Then everything whent up-hill from there. The entire experienve was captivating and extremely plesant. Today I'm a please customer of Toyota of Greenwich and I will never hesitate to recomend anyone the that establishment. More
Dave Sullivan provided us with excellent customer service. He made our purchase both seamless and quick. This was the fifth car we purchased from Toyota of Greenwich. We would definitely recommend service. He made our purchase both seamless and quick. This was the fifth car we purchased from Toyota of Greenwich. We would definitely recommend this dealership to all our friends and family. More
May 28th we went to Mount Kisco Toyota to test drive the Venza that I have had my eye on for 3 yrs, they did not have one available for a test drive so we made an Appt for wednesday to go back and test driv Venza that I have had my eye on for 3 yrs, they did not have one available for a test drive so we made an Appt for wednesday to go back and test drive. They screwed up and sold that one that morning, never called or emailed. So we drove directly to New Rochelle where 3 ys ago we bought or first Toyota which was a Camry. They also did not have one available but promised to have one by friday (6/1/12) still waiting for my call back that they got one. On June 7th I called Greenwich Toyota, due to a coworker who told one existed down the road from where I worked. 2 hours later I had test driven it and also put the showroom one on hold. June 8th brought my husband to see it and put a down payment on one. June 13th drove home a better one than I had intended. Could you say I am happy with everything, no, ecstatic is more like it. I have now purchased 4 new cars in my lifetime ( 2 of which were Hondas ) and this transaction was the best without a doubt. I would recommend everyone to this dealer only. More
Dave and his Greenwich Toyota team were all smiles when we walked in. Warm and friendly from the start , were were guided through several different options that would fit our needs. Having a 3 and a 4 year we walked in. Warm and friendly from the start , were were guided through several different options that would fit our needs. Having a 3 and a 4 year old there was never a distraction to the team and they worked well to see that my children were taken care of (books and treats) while my wife and I finished out the process. There was never any pressure that we've felt at other dealerships and the fluidity walking in and driving out was effortless. We look forward to a long standing relationship with Toyota and especially the crew in Greenwich. Thanks so much! Patrick and Kristin Davis (ex Honda drivers) More
I enjoyed my buying experience with George Paonessa. He was not pushy, he answered all my questions and went beyond the normal to help negotiate a buying price. I would recommend George and the whole sales was not pushy, he answered all my questions and went beyond the normal to help negotiate a buying price. I would recommend George and the whole sales group at Greenwich Toyota, without reservation. Dr. Sheldon Delman More
The entire sales staff was very welcoming and friendly when we walked in. (We have purchased cars from this dealership many many times in the past). David Sullivan was our sales rep. and he was extrem when we walked in. (We have purchased cars from this dealership many many times in the past). David Sullivan was our sales rep. and he was extremely knowledgable about the Prius and very accommodating with our particular requests e.g. for an extended test drive, etc. We thought he gave us a very fair deal on the price. Once we took possession of the car, he spent a great deal of time patiently and carefully walking me through the car's myriad features. Overall, it was a very good experience - and I love the car! More