
Toyota of Greenwich
Cos Cob, CT
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David Sullivan was accommodating and helpful. He understood our needs and didn't try to oversell a vehicle or any additional options that were unnecessary. He also gave us great advice in disposing understood our needs and didn't try to oversell a vehicle or any additional options that were unnecessary. He also gave us great advice in disposing of our prior vehicle and, in the end, negotiated a fair trade in value with us. This is our third vehicle with Toyota of Greenwich and we couldn't be happier with both the sales team and the service department. More
I recently bought a new car. My salesman Doug could not have been more professional courtous, and friendly. I' very happy with my purchase. The whole experiance went smoothly. have been more professional courtous, and friendly. I' very happy with my purchase. The whole experiance went smoothly. More
Great dealership to do business with. Bob couldn't have been nicer. He even stayed late to accomodate our schedule. We will continue to do business with them in the future. been nicer. He even stayed late to accomodate our schedule. We will continue to do business with them in the future. More
This is my 3rd new Toyota, but first from this dealer. This is my 3rd new Toyota, but first from this dealer. Changed dealers because of the prior service dept. Salesman was very knowledgable and p This is my 3rd new Toyota, but first from this dealer. Changed dealers because of the prior service dept. Salesman was very knowledgable and personable. Knew the car and the competitors. Willing to commit time to make sure we understood the car features and were comfortable in our car choice. Left the test drive committed to come back and purchase the car. Buying trip a disappointing experience. Had to spend over 2 hours haggling and hassling. Hate being asked what I "think is fair to pay for the car". That isn't my job. Give me a good price and let me decide. Trade in value was quoted as 2k below low-end of the email quote provided by dealer's own internet team. I was very explicit that I wanted an all-in number, we agreed to that number and then price sheet showed that number + $700 more in fees. Never showed me the total price on the sales sheet that day (did it on calculator and promised it would be very close to that number). Never discussed extended warranty with me, then tried to sell my wife on it when she came to pick up the car the next day. Would have bought it either way, but didn't appreciate the process. Think that is why he didn't write the price on the sheet the day before. Overall, I would say that I love the car and thought the salesman was knowledgable and helpful, but sales process was a diappointment. More
Good process. Nice car, friendly service. Only suggestion is that Toyota website and brochures are not clear on what the different option packages contain. Thanks. suggestion is that Toyota website and brochures are not clear on what the different option packages contain. Thanks. More
I got the exact SUV I was looking for and the whole experience was great. I walked into the dealership and 2 hours later drove away with my new car. Unbelievable! experience was great. I walked into the dealership and 2 hours later drove away with my new car. Unbelievable! More
Excellent experience. Yuliana found the exact car we wanted when I inquired over the internet. When we came in, we got a friendly greeting from George, who came right up to us and starting working on g wanted when I inquired over the internet. When we came in, we got a friendly greeting from George, who came right up to us and starting working on getting our car. Everyone we met was happy to work with us and we got the car delivered on time and as promised. Would recommend Toyota of Greenwich highly. More
We had a great experience at Toyota of Greenwich. David We had a great experience at Toyota of Greenwich. David Sullivan was an amazing salesman and couldn't have been more helpful! We will buy all of ou We had a great experience at Toyota of Greenwich. David Sullivan was an amazing salesman and couldn't have been more helpful! We will buy all of our cars there! More
Found Greenwich Toyota a pleasure to deal with. Dave followed through and was always available. I checked out other dealers and Dave came through. I will be back. followed through and was always available. I checked out other dealers and Dave came through. I will be back. More
Ease of doing business, Toyota of Greenwich does a great job making the process of selecting and buying a car extremely easy and effecient. I would highly recommend them to anyone looking for a car. job making the process of selecting and buying a car extremely easy and effecient. I would highly recommend them to anyone looking for a car. More