Toyota of Greenwich

informative julio the service advisor was very helpful in describing the detail of the repair/maintainance and why i need it and informing me on what is causing t julio the service advisor was very helpful in describing the detail of the repair/maintainance and why i need it and informing me on what is causing the issue. not alot of service center will take their time to do that nowadays. More

Maintenance Check - Re-Visit Julio is always polite and actually incredibly engaging. The big reason for the 3 star is: 1 - when calling to set-up service it was a bit difficult Julio is always polite and actually incredibly engaging. The big reason for the 3 star is: 1 - when calling to set-up service it was a bit difficult and 2 - After routine maintenance, they forgot to reset the maintenance sensor resulting in a re-visit. More

I trust these guys This is the best Toyota service place I have been too. Friendly local people work here and I can understand them when they speak. I was there today This is the best Toyota service place I have been too. Friendly local people work here and I can understand them when they speak. I was there today and spoke to some oldtimers and one told me she has been coming to this location for 30 years with no complaints. I am glad to live close to somewhere I can trust that will take care of my car. I feel that staff go out of their way for good customer service. Also, donuts and coffee - thanks for that! More

Always on top Even when I called at the last minute because everything went wonky they were able to fit me in AND get me a rental. Professional, pleasant, helpful! Even when I called at the last minute because everything went wonky they were able to fit me in AND get me a rental. Professional, pleasant, helpful! More

Friendly service Jay (and all the other service reps I've dealt with over my MANY years with Toyota of Greenwich) is always very helpful, efficient and friendly. The Jay (and all the other service reps I've dealt with over my MANY years with Toyota of Greenwich) is always very helpful, efficient and friendly. The "guys in the back" always get me in and out in a jiffy each time I come for my early morning appointments. And though I didn't work with Dave Sullivan today, I did so recently, as I will be re-leasing in the very near future. Once again, extremely accommodating and pleasant to work with More

Excellent Service All aspects of the dealership are top notch! When I purchased my Highlander, Keith Olsen, was great -- he answered all my questions and even showed All aspects of the dealership are top notch! When I purchased my Highlander, Keith Olsen, was great -- he answered all my questions and even showed me multiple times how to use the "bells and whistles" in the car. When I needed to service my car, I found myself dealing with the most conscience service department. Julio Zallo, was so thorough and made me feel like he was there to help me. They are consistent with their service no matter what the need is. Finally, it is always great to see the owner Tom Steen, he makes all the customers feel welcome and important. More

Service made simple I am just so pleased with Toyota of Greenwich. I just completed my 2nd service. From making the appointment t to be received at the service department I am just so pleased with Toyota of Greenwich. I just completed my 2nd service. From making the appointment t to be received at the service department, it couldn’t have been more seamless! Moreover, as I was waiting for my car one of the sales people and I started speaking. Very quickly it became apparent that this was a family driven unit with many employees that have worked at Greenwich Toyota for a long while. While this is only my third total visit, clearly there is great pride among the long term employees. This is just in sum what you want your service to be. More

Great Place to Service your auto The service department is very attentive to you as a customer. Jay, the service rep listened to my concerns and also promptly responded to a text tha The service department is very attentive to you as a customer. Jay, the service rep listened to my concerns and also promptly responded to a text that I sent after my visit. Very easy to make an appointment and you receive a reminder by email and telephone. Extremely efficient. More

Very professional Professional staff and they are knowledgeable of mechanics friendly staff and comfortable atmosphere. Karla the service rep was able To explain everyt Professional staff and they are knowledgeable of mechanics friendly staff and comfortable atmosphere. Karla the service rep was able To explain everything to me in detail. More

Great Service! Very professional and friendly staff. Everyone seemed to be very knowledgeable, trustworthy and honest. They seem to have it all together. I highly Very professional and friendly staff. Everyone seemed to be very knowledgeable, trustworthy and honest. They seem to have it all together. I highly recommend these folks! More