Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Greenwich
Cos Cob, CT
1,094 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,094 reviews
Helpful June 24, 2022
Excellent service ! Specially from Jessica( online sales ) and from the sale & leasing Dpt outstanding service from Antonio Ho & Michael Tomaselli! They were patient, ki Specially from Jessica( online sales ) and from the sale & leasing Dpt outstanding service from Antonio Ho & Michael Tomaselli! They were patient, kind and explained with details our doubts and concerns , even though they were very busy; Besides we received timely emails from Tomaselli with the answer to all the questions we have; his response to our inquiry emails were timely and accurate because of that ¡ We got the car we’re looking for! We recommend it! Best dealer in Ct More
by Odalis
Employees Worked With
Jessica/ Antonio Ho & Michael Tomaselli
October 26, 2021
Run AWAY!!! Do not trust them!!! this place and Toyota Stamford!!! RUN AWAY!! find a different place to go. They will never tell the real price , they will waste your time and if they want your car they w Stamford!!! RUN AWAY!! find a different place to go. They will never tell the real price , they will waste your time and if they want your car they will put you down for it (go to Carmax) Stay away of: Giselle Rivera and her Boss (Greenwich Toyota) this 2 will sell their life just to get more money from you!! but not from me, they waste 5 months of my life waiting for a car , deposits and the surprise! they want 15 THOUSANDS more for the car !!! STAY AWAY More
by galansantiago
Employees Worked With
Giselle Rivera, and her Boss
September 27, 2021
We had a horrendous experience at this dealership. From We had a horrendous experience at this dealership. From our interactions with the sales associate to their general sales manager it was all smoke an We had a horrendous experience at this dealership. From our interactions with the sales associate to their general sales manager it was all smoke and mirrors. They literally gave us a price for a vehicle, we placed a deposit, they then delayed giving us the buyers order for two weeks during which the vehicle price was magically increased by $3000 for the same exact car. They didn't even have a consistent reasoning for the price increase, ridiculous. Extremely unprofessional place, would not recommend this dealership to anyone unless you want to be swindled!! More
by Ec
Employees Worked With
Robert Federico
July 02, 2021
Our sales person Dave Sullivan was amazing. I told him what I wanted and he called me when he thought a car that I would love came in. I loved it (a 2019 RAV4 with low milage) and bought it. Our family ha what I wanted and he called me when he thought a car that I would love came in. I loved it (a 2019 RAV4 with low milage) and bought it. Our family has bought four cars from him. The service people introduced themselves and we on top of their game. We won't shop anywhere else. More
by craefish1
Employees Worked With
Dave Sullivan
November 20, 2020
They have a Dishonest sales department, bait and switch, completely wasted my time. I spoke to them on the phone about a specific model and price, as soon as I got there they gave me a completely differe completely wasted my time. I spoke to them on the phone about a specific model and price, as soon as I got there they gave me a completely different pricing and pretended they didn't even know what I was talking about. And they try to switch me into a different car that I was not even interested in. I do not recommend using this dealership due to their unethical sales practices. More
by TwoDog
Employees Worked With
Michael Tomaselli
October 08, 2020
I got yet another great deal from Toyota of Greenwich, thanks to Shani Buster! Shani is very professional, very knowledgeable, and a delight to deal with. She kept me up-to-date on the car's arrival tim thanks to Shani Buster! Shani is very professional, very knowledgeable, and a delight to deal with. She kept me up-to-date on the car's arrival time and all the particulars. This kind of personalized service makes this a five star experience. This will not be my last Toyota. Thanks, Shani!! More
by mgbte
Employees Worked With
Shani Buster
October 08, 2020
Spoke to Giselle Over the phone about potentially getting a Tundra, she helped me with all the information. She was very patient with me. I really appreciate the great customer service and information. I wil a Tundra, she helped me with all the information. She was very patient with me. I really appreciate the great customer service and information. I will be buying soon! More
by Tundra
Employees Worked With
Giselle
October 06, 2020
I called to find out some features on a specific vehicle and Shani was both very helpful and immensely knowledgeable about the Toyota vehicles.. Thank you for your time and patience.. and Shani was both very helpful and immensely knowledgeable about the Toyota vehicles.. Thank you for your time and patience.. More
by TheAutoSalesLeader
Employees Worked With
Shani Buster
October 01, 2020
Bought a 2020 Toyota RAV4, Great car. Even GREATER was the salesman that worked are deal ,Antonio Ho. I'd recommend him to all. He went above and beyond any sales person. Excellent , Knowledgeable and mak the salesman that worked are deal ,Antonio Ho. I'd recommend him to all. He went above and beyond any sales person. Excellent , Knowledgeable and makes friendly(an understatement)Thank you Antonio. More
by donna
Employees Worked With
Antonio Ho
