Toyota of Greenwich

Terrible experience After leasing Toyotas for at least 12 years all without incident for the first time, we leased from Toyota of Greenwich where as part of the deal for After leasing Toyotas for at least 12 years all without incident for the first time, we leased from Toyota of Greenwich where as part of the deal for a new car our 3 year old Camry was "bought" by the dealer. Since then we have been harassed with email and phone calls from Toyota that they have not received the paperwork from the dealer. We have called, faxed and emailed the dealer numerous times and are still hassled by Toyota. Dealer excuses: it takes time for Toyota to process the paperwork, dealer sent in correct paperwork, don't worry about it,etc. Nothing has worked and everything the manager of the dealership says has shown to be false. We will certainly never get a car from these people again. More

Flawless experience I bought my new 2017 Sienna XLE here and got a great deal. Ask for Jeff Symeon and he'll do the same for you! I bought my new 2017 Sienna XLE here and got a great deal. Ask for Jeff Symeon and he'll do the same for you! More

Jeff is awesome I recently leased my second Highlander from Toyota of Greenwich. Jeff was organized and on top of every last detail. Pleasure to work with. Got me in I recently leased my second Highlander from Toyota of Greenwich. Jeff was organized and on top of every last detail. Pleasure to work with. Got me in and out. Knows what he's doing. Highly recommend him. More

Great experience! After reviewing several makes of cars .I once again decided on a Toyota Highlander. Dave Sullivan made the buying experience effective and pleasurable After reviewing several makes of cars .I once again decided on a Toyota Highlander. Dave Sullivan made the buying experience effective and pleasurable. I will use this dealership again. More

Sullivan and Federico strike again!! This was the second Toyota we purchased from Greenwich Toyota. Dave Sullivan and Bob Federico were excellent to work with and found us the exact car This was the second Toyota we purchased from Greenwich Toyota. Dave Sullivan and Bob Federico were excellent to work with and found us the exact car we wanted. Their customer service can only be called top rate. When we came to pick up the car, Dave spent 30 minutes plus walking us through all the great features to make sure that we were properly set up - even programming our phones for us. We have been loyal customers of this Toyota dealership for many years and are never disappointed. More

great experience both the sales manager and the business manager were extremely knowledgeable they made the often difficult process of purchasing a car very easy res both the sales manager and the business manager were extremely knowledgeable they made the often difficult process of purchasing a car very easy responded to all of our questions and emails very quickly never felt the pressure often associated with this industry i would highly recommend this dealership to everybody More

Great experience! So happy I came the extra few minutes past NY to use Toyota of Greenwich to purchase my certified pre-owned Prius. The experience was night and day as So happy I came the extra few minutes past NY to use Toyota of Greenwich to purchase my certified pre-owned Prius. The experience was night and day as compared to any other dealership I went to. George Rodriguez was very attentive and extremely easy to work with. He made the whole process a breeze. I would (and will) recommend them to anyone looking for a car in the area. Thanks again! More

Layne Represents The Dealership Well When I drove onto the dealership lot, my intention was to "window shop". I knew that I needed to purchase a car by the year's end. So, I wanted to b When I drove onto the dealership lot, my intention was to "window shop". I knew that I needed to purchase a car by the year's end. So, I wanted to begin looking in time to determine what I wanted. My Mom has owned her Toyota Corolla since she bought it brand new in 1999. It still runs as though she'd purchased it yesterday. So, needless-to-say, I KNEW that I wanted to buy the same brand. Two hours later, I was driving off the lot in a 2016 Toyota Corolla "S"! When I've told others about my intentions and the ultimate results, they were shocked. They were further surprised to learn that I was not coerced into making the purchase. My Sales Consultant, Layne Sohun, did not display any of the "stereotypical car salesman" characteristics. He was attentive to my goals; took the time to identify a vehicle that fits my personality; extremely knowledgeable of the product (exterior, interior and engine); worked diligently to stay within my budget; made appropriate suggestions; assisted in the process of switching insurance companies; and even helped to negotiate a lower rate on my insurance. And, I noticed how well he worked with other members of the sales team. In conclusion, I feel as though I've made the right choice all-around. Those that I've shared this information with personally, have requested his contact information. There are a few people that I know are looking to purchase a vehicle. And, I'm sending them ALL to Toyota of Greenwich! I'm pleased with my experience! And, I love my new car! For someone that has only worked at the dealership for 4 months, he has certainly made a positive impression. Layne represents the dealership well. I will not need a new vehicle for quite sometime. However, I hope that he (or someone like him) will be there when I need to. Thanks again, Layne! More

Sales person was very cold, mean spirited and rude My second brand new car at this dealership I thought I would have been treated with a little more respect. I had a very hard time deciding if or not My second brand new car at this dealership I thought I would have been treated with a little more respect. I had a very hard time deciding if or not I should be buying a brand new Toyota Sequoia limited 2016 as the one I was trading in was also a brand new Ford Explorer limited 2016 and I was only in that car for a month. I met with Jeff as the very polite lady(Shawnie) who helped me in the past had a day off. He was very mean spirited, unpleasant, impatient and rude, at one point I asked him what's gonna happen if I should walk away from the deal he answered,"I would be very upset " Though I drove away with the car that I wanted my experience with Jeff was very unpleasant, in the end I felt very disrespected and insulted by comments he made. Thank God for the very apologetic managers who apologized on his behalf, they are the only reason why I would return to this dealer, NOT JEFF SYMEON. More

Terrific experience with Toyota of Greenwich Jeff Symeon worked hard to get us the car we wanted at the price we wanted. He gave us all the information we needed in a very timely, clear manner to Jeff Symeon worked hard to get us the car we wanted at the price we wanted. He gave us all the information we needed in a very timely, clear manner to help us make our decision. He and everyone at Toyota of Greenwich were friendly, attentative, and focused on our satisfaction. This is our second straight lease with them and we'll most likely be back for another. More