Toyota of Greenwich

Lease of new Highlander Smooth and timely process for assessing which Highlander to lease and to reach conclusion in just a few days. Jeff Symeon served us well and we are e Smooth and timely process for assessing which Highlander to lease and to reach conclusion in just a few days. Jeff Symeon served us well and we are enjoying our new Highlander. More

Great experience buying 2015 4Runner George Rodriguez is the best he prepared and explained the estimated to me . I was never pressured to make a decision. Every one was so helpful and ea George Rodriguez is the best he prepared and explained the estimated to me . I was never pressured to make a decision. Every one was so helpful and easy to work with. Thank you ! More

Great experience buying used 2013 Highlander I looked online for the car we wanted, they had several options in inventory. Dave previously helped me think through leasing a new Highlander. Thou I looked online for the car we wanted, they had several options in inventory. Dave previously helped me think through leasing a new Highlander. Though we did not pursue this, Dave was so knowledgeable and professional I made sure to deal with him when we wanted to buy for our expanding family. He worked with us to achieve our monthly payment target. He answered all our questions and there was little to no stress involved. More

Very positive Working with Dave for the second time was a pleasure. He made the process smooth, pleasurable and comfortable for our whole family. I would highly rec Working with Dave for the second time was a pleasure. He made the process smooth, pleasurable and comfortable for our whole family. I would highly recommend working with him!! More

New RAV4 2016 lease They prepared my estimate and explained it to me very carefully. It made my decision very easy. Everyone was so helpful and easy to work with. We did They prepared my estimate and explained it to me very carefully. It made my decision very easy. Everyone was so helpful and easy to work with. We did a test drive and went over all the specs and packages. Dave answered all my questions and was always available. I was never pressured or rushed to make a decision. I got a lower payment too! My new car looks and drives great! More

Speechless. Addendum to previous report on Toyota of Greenwich being so unhelpful to get my car fixed. I have now spent over 2 hours, $50+ in cabs, and countle Addendum to previous report on Toyota of Greenwich being so unhelpful to get my car fixed. I have now spent over 2 hours, $50+ in cabs, and countless frustration as even Toyota of Manhattan (where the car had to be towed....nice, my 60 day old $30k car worked for a really long time....Pre-Certified, really?), doesn't even know where my car is. Toyota of Greenwich was supposed to make this seamless for me as they promised me when we were all yucking it up around sales time, hearing now empty promises about 'anything you need, at all, in the future, just call us Sellers/Managers'. Well, at least for little old me, that wasn't the case. I am now fixing things at Toyota of Manhattan, and will high recommend them as once we found the darn car, they are on this situation. If I didn't take matters into my own hands, the car would have sat dormant as Toyota of Greenwich abandoned this customer. Guess the service stops when they deposit our checks. Sad. My Mom taught me not to speak negatively, so I only share all this so future buyers beware of just how you may be treated with your expensive Pre-Certified vehicle, all-in warranties once you leave the dealer. I love Toyota's, wish I went to someone who actually cared about the customer after they walked out the door. UPDATE - I now have the joy of a healthy large scratch on my left front fender that was never on this car when I purchased it. Nice....I buy a car that looks new, and 60 days later because this dealer did not care enough to install a fresh battery in a $30k+ pre-certified vehicle, I get to drive something that looks banged up already. Brian More