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Toyota of Hackensack
Hackensack, NJ
4,008 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,008 reviews
May 17, 2023
Bought my car at Toyota of Hackensack back in 2010 from Wilson Palat. Although he is longer with your facility any longer, he left a lasting impression. Your service dept has been nothing short of excel Wilson Palat. Although he is longer with your facility any longer, he left a lasting impression. Your service dept has been nothing short of excellent. Five star review for sure. Keep up the good work. More
by Lak0615
Verified CustomerEmployees Worked With
Susana
May 16, 2023
JR is fantastic. He goes out of his way to help customers. Toyota is very lucky to have representing the company He goes out of his way to help customers. Toyota is very lucky to have representing the company More
by MAURICK1
Employees Worked With
May 14, 2023
Service is easy to schedule. The staff is pleasant. All aspects of the process flow smoothly. The staff is pleasant. All aspects of the process flow smoothly. More
by KLEINHALEVI
May 14, 2023
Outstanding personal attention with resolution of the problem. Cedric and Joe are a pleasure to work with. problem. Cedric and Joe are a pleasure to work with. More
by LRODK
May 14, 2023
Atento Friendly, responsible. Friendly, responsible, fast Good customer service Good service He wrked very fast with my car Friendly, responsible, fast Good customer service Good service He wrked very fast with my car More
by APMORA14@GMAIL.COM
May 13, 2023
I took the car in to get new brakes the motor on the AC Unit fixed and the tires rotated. Joe was very efficient he kept notified as to what needed to get done and what the cost would be from start to fini Unit fixed and the tires rotated. Joe was very efficient he kept notified as to what needed to get done and what the cost would be from start to finish. If I had to nit pick about one thing it would be the shuttle service. The shuttle cars should come with a built in GPS system the driver I had kept looking at his phone for directions while driving. I had to wind up directing him to my house because the GPS system he was using on his phone was inaccurate. Other than that hiccup everything else was 5 star. More
by WNFR40@AOL.COM
Employees Worked With
Joe
May 13, 2023
Hackensack always does a tremendous job getting me in and out while doing quality work. I can’t recommend them or my advisor Joe Huncken more. out while doing quality work. I can’t recommend them or my advisor Joe Huncken more. More
by KB
