Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Hackensack
Hackensack, NJ
4,008 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,008 reviews
May 13, 2023
Excellent staff and knowledgeable. Highly recommend to others. Cedric and his team were outstanding. Couldn’t have asked for more Highly recommend to others. Cedric and his team were outstanding. Couldn’t have asked for more More
by HENKELMANED
Verified CustomerEmployees Worked With
May 12, 2023
Superior experience. Miriam was both professional, helpful and personable. My wife and I were hoping for an efficient and hassle free experience and this group did not di Miriam was both professional, helpful and personable. My wife and I were hoping for an efficient and hassle free experience and this group did not disappoint. The car was delivered on time and as expected. Even the paperwork experience was quick and easy. Miriam stayed in touch with us during the entire process and made the extra effort to set up the car just the way we wanted. It was a pleasure working with her. More
by Lurman29
Employees Worked With
Miriam Shanken
May 12, 2023
They respect their customers by offering reasonable prices from the start. This eliminates a painful price negotiation. prices from the start. This eliminates a painful price negotiation. More
by R-2
Employees Worked With
May 09, 2023
As always the Toyota of Hackensack service was 5 star workmanship.I will always be a customer. Thank you Joe Huncken. workmanship.I will always be a customer. Thank you Joe Huncken. More
by JIMAEKEL
May 09, 2023
Very rude manager, forgot the name. Sales man Evan didn’t give me the met for my sienna’s! I called him many times and now he’s not answering!! Sales man Evan didn’t give me the met for my sienna’s! I called him many times and now he’s not answering!! More
by RASELFH
May 09, 2023
Service is great at Toyota of Hackensack. They are accommodating and I have no issues with services and maintenance. They are accommodating and I have no issues with services and maintenance. More
by Nina Jose
Employees Worked With
May 08, 2023
They sold me a car that had an oil leak after they promised me it was fixed. I then brought it back to them 3 more times, each time they returned it saying the problem was fixed and each time it wasn' promised me it was fixed. I then brought it back to them 3 more times, each time they returned it saying the problem was fixed and each time it wasn't. Now they’ve stopped returning my calls and my car is still leaking oil. More
by kat cahill
Employees Worked With
Kat, Margie, Bobby, Abby
May 08, 2023
Efficient, on time . Was treated politely and in fair time . All proper discounts were applied Was treated politely and in fair time . All proper discounts were applied More
by BINNDIANE
Employees Worked With
