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Toyota of Hackensack
Hackensack, NJ
4,006 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,006 reviews
April 21, 2023
Courteous, friendly, thoughtful, efficient, transparent, and I’d recommend them without hesitation. My go to dealer. and I’d recommend them without hesitation. My go to dealer. More
by WV07450
Verified CustomerEmployees Worked With
Other Employees :
Paul-Service-helpful, knowledgeable, and friendly.
April 21, 2023
Efraine who was our Toyota service advisor went above and beyond to help assist our problems and issues with our Camry. He managed our expectations by listening, being patient and understanding. He was hones beyond to help assist our problems and issues with our Camry. He managed our expectations by listening, being patient and understanding. He was honest and kind and had an open line of communication. More
by MILADY1946
Employees Worked With
Efrain Gines
April 21, 2023
Need to learn more about servicing vehicles I will not bring my car back for service will bring to my own mechanic I was promised 3 oil change only received two they told me I needed a wheel alignment but bring my car back for service will bring to my own mechanic I was promised 3 oil change only received two they told me I needed a wheel alignment but could not provide proper specs on the alignment lucky for you you are selling the best car on the market but the service stinks More
by albertogonzalez1437
Employees Worked With
April 20, 2023
Jeff had great communication and kept us updated after we ordered our new car. Delivery was quick and easy. ordered our new car. Delivery was quick and easy. More
by ubugarrity
Employees Worked With
April 20, 2023
Mr.Hopson was the person who made my experience the best after experiencing bad attitudes by a couple of employees upon initial encounter. I came in that day to follow-up after experiencing bad attitudes by a couple of employees upon initial encounter. I came in that day to follow-up More
by Gallowayvalerie
Employees Worked With
Mr. Hopson
April 19, 2023
Quick, efficient. All my interactions were polite and professional. The staff were very knowledgeable and answered all my questions. All my interactions were polite and professional. The staff were very knowledgeable and answered all my questions. More
by AMZEGA77@GMAIL.COM
April 19, 2023
great staff (Mirriam) 👍 very bad service and the manager of the service. I hope you consider this! manager of the service. I hope you consider this! More
by canancicektr
April 19, 2023
Miriam was knowledgeable and fast. We were in and out with a beautiful brand new car in under three hours. She was very nice and friendly. We were in and out with a beautiful brand new car in under three hours. She was very nice and friendly. More
by VFLEA123@GMAIL.COM
Employees Worked With
Miriam Shanken, Miriam Shanken
