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Toyota of Hackensack

Hackensack, NJ

4.5
4,032 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 4,032 reviews

April 15, 2023

No experience with dealership. Just service visit No Service area clean and coffee available Excellent service More

by ebersick
Recommend Dealer
Yes
Employees Worked With
Joe Huncken in service. Efficient and courteous. Person who took and delivered my car also very nice
April 15, 2023

The financial department, did a nonsense job. They couldn't find my income sources. Note, I retired from the government job in New York. How to explain this? More

by juanitova
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Canlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2023

They did not wash my car (I did request it) and there were black fingerprints all over the outside AND inside of my car. There was also an empty water bottle in my cup holder! My seat and steering whee More

by FLUTESTARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2023

It would be better. If the front desk receptionist / Service area . Little bit more bigger. It's too crowded for 3 or 4 customers . While waiting to be called to talk to More

by JAYSANPEDRO123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2023

It's great. Went in without appointment and the service was fast. The service is excellent More

by J.MOQUETE91@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Don't remember
April 14, 2023

Service is very good. Staff are friendly and helpful and happy with the work they have done to my car.Good job!. More

by CMFEBRERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2023

5 5 Great experience! Thank you for taking care of me! Glad to have visited! More

by ROBERT.J.KIM@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Don’t remember
April 13, 2023

They wanted remove parts from my car for no reason only want my money I went for oil and filter change and after 4 hour’s waiting they said my caliper are broke liar More

by Rosselyramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul
April 13, 2023

Great service manager fast service. Everything was done or expected were go back. Thank you for your service. More

by ARIEL1194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2023

The service department has a well organized procedure for check-in for repairs. The staff is very courteous and competent. More

by KLEEBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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