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Toyota of Hackensack
Hackensack, NJ
4,004 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,004 reviews
March 24, 2023
Wonderful service. You are the best professional to the point and very detail oriented. The staff is very helpful. You are the best professional to the point and very detail oriented. The staff is very helpful. More
by MMEDINA783
Verified CustomerEmployees Worked With
March 24, 2023
You guys very pleased to help anyone, thanks for explaining about my concerns you guys great people and great dealer explaining about my concerns you guys great people and great dealer More
by CEBALLOSF23
Employees Worked With
March 23, 2023
Ana is super friendly, this is my second purchase with her and once again super hassle free . I am absolutely loving my Toyota Highlander ! her and once again super hassle free . I am absolutely loving my Toyota Highlander ! More
by Sandratata75
Employees Worked With
March 23, 2023
I just wanted to take a minute to rate my recent experience at Toyota of Hackensack. More specifically, I would like to give Miriam Shanken high praise, my certified sales consultant, who was extre experience at Toyota of Hackensack. More specifically, I would like to give Miriam Shanken high praise, my certified sales consultant, who was extremely genuine, but also a true professional. Thanks for helping us with the entire process from picking out the perfect car to finalizing the purchase. Miriam went above and beyond to make sure we had a great experience. P.S. Just wanted to thank Steven who helped taking care of dealing with Allstate to add the new car on. Also Steve Escobar who took care of all the financial paperwork. More
by Rolloa
Employees Worked With
Miriam Shanken
March 23, 2023
Philip Hernandez did a great job helping me in my visit, he really cared and wanted to make sure that I was leaving the placed satisfied with the service. he really cared and wanted to make sure that I was leaving the placed satisfied with the service. More
by Jose
Employees Worked With
Philip Hernandez | 5 stars
March 22, 2023
It was great, they showed a work of art service . Thanks to them, they solved the problem of my vehicle in a short time . Their prices are affordable, their craftsmanship is top notch.I am very plea Thanks to them, they solved the problem of my vehicle in a short time . Their prices are affordable, their craftsmanship is top notch.I am very pleased with this service.. More
by R6BCYN8R85
Employees Worked With
Miriam Shanken
March 22, 2023
Jeff and Toyota of Hackensack made the entire process of purchasing my Toyota RAV4 easy, clear, and highly professional. They gave me a honest and reasonable price. Thank to you Jeff! Will highly recommend! purchasing my Toyota RAV4 easy, clear, and highly professional. They gave me a honest and reasonable price. Thank to you Jeff! Will highly recommend! More
by Deski
Employees Worked With
March 21, 2023
Miriam was super professional, and Toyota of Hackensack made the whole process of buying my Highlander Hybrid simple, straightforward, and transparent. made the whole process of buying my Highlander Hybrid simple, straightforward, and transparent. More
by SJB07043
Employees Worked With
Miriam Shanken
March 20, 2023
Ms. Shanken is a professional knowledgeable sales person. It's very easy to talk and deal with her and she seems to grasp exactly what you need, desire and want in a new car. I have leased approximately 14 It's very easy to talk and deal with her and she seems to grasp exactly what you need, desire and want in a new car. I have leased approximately 14 vehicles from your dealership in the past and would rate her the best sales person I have dealt with. She spent a lot of time explaining and showing my wife how to use the car's features post sale. I will gladly recommend her to my family and friends, and hope to work with her again 39months from now. More
by Bigpapa55x
Employees Worked With
Miriam Shanken
March 20, 2023
I always have a great experience at The Toyota service center. Cedric and Joe very helpful. center. Cedric and Joe very helpful. More
by Dandtony4
