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Toyota of Hackensack

Hackensack, NJ

4.5
4,006 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 4,006 reviews

March 17, 2023

Great purchasing experience. Miriam updated me along the way and got me the car I wanted. More

by Moonsofchris
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
March 17, 2023

I live in Iowa, but purchased a new RAV4 Prime from Toyota of Hackensack because they were able to put me in a new car in a matter of weeks, rather than months or years on a waiting list in Iowa. From More

by Tom Boston-Kemple
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Green
March 15, 2023

Jeff was great to deal with felt like I was buying a car from my brother… Very honest and no pressure just gave me all the information and let me decide… Ended up purchasing beautiful forerunner at fair mar More

by Clearviewinc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeffrey Canlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2023

Unpleasant receptionist. Waited too long just for 1 tire change. Uncomfortable chairs & dirty. Could have done better. More

by MTCORTEZ4499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2023

All your employees are very nice people. Melissa wrote my car up. She explained everything to me. She called me and let me know what they found wrong with that. I so appreciate that. I was v More

by Patricia.weigl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa in-service
March 13, 2023

Very satisfied with the service they provided for me thank you very much to all team members More

by JOSE_GUERRERO62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2023

The dealership is very nice . People are pleasant and helpful. I would recommend this dealership and service to my friends and family. More

by Geraldine0921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2023

It was wonderful, everything was perfect. They are responsible, flexible and helpful because they trying to do the best to make us feel happy and comfortable. Also they worry about what they More

by Dsgomez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Canlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2023

Great Customer Service start to finish The Shuttle to & from is a BIG plus! EXCELLENT! More

by JACOBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil in Service, Woman at Service Desk, Gentleman at Drive In & the Shuttle Drivers are ALL 5 STAR!
March 11, 2023

Keep up the good work. knowledgeable professional helpful.keeps his word.will return to him when needed. More

by ANTHONYJAMES1992
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance/leasing associate
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