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Toyota of Hackensack
Hackensack, NJ
4,224 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,224 reviews
March 31, 2023
It was the best experience I have ever been in as far as dealer ship experiences the best keep up the good work guys ok keep up the good work lol dealer ship experiences the best keep up the good work guys ok keep up the good work lol More
by Louisrichards78
Verified Customer
March 31, 2023
Very informal, straight to the point. Would bring my vehicle back for service every time. Would bring my vehicle back for service every time. More
by CV
Employees Worked With
March 31, 2023
Waiting time too long and my car is not washed after the service is done. Also, no vacuum done inside the car, service is done. Also, no vacuum done inside the car, More
by ELTON.KIN8
March 31, 2023
Me atendieron de la mejor forma, los felicito me senti muy satisfecho. Gracias por todo muy satisfecho. Gracias por todo More
by FABIANDRUX42
Employees Worked With
March 31, 2023
No complaints on time respectful pleasure waiting room. Absolutely recommend service with a smile to everyone. Absolutely recommend service with a smile to everyone. More
by beses
March 30, 2023
Great sales person. Good finance people. Very quick service department. Never got back to me about the key fob still waiting. Good finance people. Very quick service department. Never got back to me about the key fob still waiting. More
by SDELENDONCK
Employees Worked With
March 30, 2023
Ariel Castillo provided excellent service with our new purchase. I will recommend him to my friends for any car purchase at Toyota of Hackensack purchase. I will recommend him to my friends for any car purchase at Toyota of Hackensack More
by lidiamarte
Employees Worked With
Ariel castillo
March 30, 2023
This was the best experience I’ve ever had in leasing a vehicle. Miriam was so much more than professional, and a great help in getting the vehicle initiated. I will definitely be back in the future. vehicle. Miriam was so much more than professional, and a great help in getting the vehicle initiated. I will definitely be back in the future. More
by Ceelo516
Employees Worked With
Miriam Shanken
March 29, 2023
Staff are helpful but could be more responsive. It took me two days to get a quote on an engine replacement cost after several calls to the agent. It is hard to understand the total costs as it w It took me two days to get a quote on an engine replacement cost after several calls to the agent. It is hard to understand the total costs as it will not tell you labor hours needed or labor rate for the repair. More
by BINJINC
Employees Worked With
