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Toyota of Hackensack
Hackensack, NJ
4,058 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,058 reviews
August 28, 2022
Good work at a decent price. Joe H takes great care of me! I appreciate him speaking to me as an equal, in terms I understand and explains necessary work needed. Joe H takes great care of me! I appreciate him speaking to me as an equal, in terms I understand and explains necessary work needed. More
by SUNSHINEUKNOW
Verified CustomerEmployees Worked With
Joe H in service.
August 28, 2022
Professional friendly pleasant attentive knowledgeable ,reasonable pricing , on time,efficient, neat, helpful, consistent , accessible , a go back !!! ,reasonable pricing , on time,efficient, neat, helpful, consistent , accessible , a go back !!! More
by ROVINOHARE5000
Employees Worked With
August 28, 2022
Great communication and service in the purchase of RAV4 Prime. Associate Miriam was excellent in keeping me informed and aware of the status of delivery and purchase process. Recommend this dealership fo Prime. Associate Miriam was excellent in keeping me informed and aware of the status of delivery and purchase process. Recommend this dealership for anyone interested for a RAV4 Prime. More
by onesumguy
Employees Worked With
Miriam Shanken
August 26, 2022
The service was completed as promised. I am tired of having to complete a survey every time I buy something. Multiple texts are annoying. I am tired of having to complete a survey every time I buy something. Multiple texts are annoying. More
by DAVEYTHEK
Employees Worked With
Service was good.
August 25, 2022
The entire staff we interacted with was friendly, respectful of our needs and requests, and honest. Miriam was very clear on what was available, timelines, and cost, and Sam (Manager) was clear on wh respectful of our needs and requests, and honest. Miriam was very clear on what was available, timelines, and cost, and Sam (Manager) was clear on what they could offer. Overall, our best car-buying experience in 25 years! More
by Kristine.simmons
Employees Worked With
Sam (Manager) and finance (I apologize, I do not recall his name)., Miriam Shanken
August 25, 2022
Very good service good attention when we get there coffee room excellent I will recommend this place for people to come for service room excellent I will recommend this place for people to come for service More
by nando
Employees Worked With
August 25, 2022
Toyota of Hackensack provided a good service in reasonable time and conveniently schedule an appointment reasonable time and conveniently schedule an appointment More
by KTN1381
