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Toyota of Hackensack

Hackensack, NJ

4.5
3,999 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,999 reviews

March 06, 2022

They greeted me and took control right away without any confusion. They were orderly and polite. I didn't have to wait long to complete service. More

by MVMARCHI44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Villacres
Mar 08, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service with Paul Villacres was both orderly and respectful of your time. Thank you for servicing with us! We appreciate your business!

March 06, 2022

Please work on to reduce the-wait time, it took 2and half just for oil change and filter Change. Thanks More

by SNZAIDI999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul was great,
Mar 10, 2022 -

Toyota of Hackensack responded

Thank you for your feedback. We are always trying to be respectful of customers time depending on the amount of service customers present. We appreciate your patience and understanding. We shall endeavor to better the wait times in service. Thank you for your business!

March 06, 2022

Very welcoming and professional We were satisfied with the service N l l l ll More

by FERNAMPER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We appreciate that you chose us for service! Thank you for your business!

March 06, 2022

Great service, the wait time was exactly what I was told. Employees are always nice. More

by NILSA_66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that the wait time for the servicing of your vehicle was exactly what was discussed. Thank you for servicing with us! We appreciate your business!

March 05, 2022

This is the only place I will take my car to- excellent service and honest people More

by MELISSAD4423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Repair service/maintenance
March 04, 2022

Alex was fantastic and helped us find the perfect Rav4. Given the times and all the car shortages, it was a miracle to find a car let alone to have a good experience at a dealership. Alex made all of those More

by Dave
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Corpuz
Mar 05, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Alex Corpuz was both honest & transparent during a time where vehicles are extremely hard to come by. Thank you for your business! Enjoy your new RAV4!

March 04, 2022

The service was fast and excellent. The Toyota of Hackensack is highly recommended to all friends and family More

by ABBEYZIGGY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service visit was expedient! Thank you for servicing with us! We appreciate your business!

March 04, 2022

I received a very satisfying service during my recent visit. Thank you very much. Keep up excellent service. Thank you. More

by DSETLIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Louissaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miriam Shanken
Mar 05, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that you are satisfied with your recent service visit. We appreciate your business! Thank you for choosing us for service!

March 04, 2022

Toyota of Hackensack always provides excellent service. Their staff is friendly professional and they get the work done on time every time More

by FRANKCMAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your experience with our service department was professional and friendly. Thank you for your business!

March 04, 2022

Miriam was great, she listened to my needs as I went in for a GMC Canyon and was able to discuss better options. I am so happy that I met Miriam as she was the one that helped me find my dream Toyota Tacom More

by Scott.mockel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Mar 05, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Miriam was able to find the Tacoma of your dreams! Thank you for your business! Enjoy your Tacoma!

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