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Toyota of Hackensack

Hackensack, NJ

4.5
3,999 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,999 reviews

February 20, 2022

Great service at Toyota of Hackensack. Always flexible schedule and willingness to help. Always recommended More

by Nat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana
Feb 21, 2022 -

Toyota of Hackensack responded

Thank you for 5 Star review! We are glad to hear your service experience with Dana was above your expectations! Thank you for your business! Thank you for servicing with us

February 20, 2022

The staff at this dealership have been awesome, from the reception, cashier, welcoming group, and especially Joe, Paul and Bobby who have gone over and above to accommodate me. And, not to fail to mention t More

by Cbe77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Bobby, Paul, welcoming staff.
Feb 21, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your experience with several of our service personnel was awesome! Thank you for servicing with us! We appreciate your business!

February 20, 2022

Excellent service from everyone. Easy to get appointment. Clean and comfortable waiting area. Place is accessible from my home. More

by RENANTE
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Toyota of Hackensack responded

Thank you for 5 Star review! We are glad to hear that your service visit was both easy to schedule and that the facilities were to up to your expectations. Thank you for your business!

February 18, 2022

Everyone at the dealership was amazing! From sales, to management, to finance, an overall fantastic experience. Thank you Jay, and Jeff! More

by SIMONKISHEK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Canlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nixon Gomez
Feb 18, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We appreciate that you allowed us an opportunity to sell you a Supra to California! Enjoy the vehicle, the Supra is loads of fun to drive! Thank you for your business!

February 18, 2022

Have had Toyota’s since 2006. Went from a Matrix to a RAV4. Always gave me a great deal and service department is the best. More

by SNUGS2824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Toyota of Hackensack responded

Thank you for 5 Star review! We appreciate that you came to us for both sales & service. We appreciate your business! Enjoy your new RAV4!

February 18, 2022

Miriam was attentive & patient throughout our entire interaction. We were in and out & she was upfront about our options. I will definitely recommend her to my friends and family! Thank you! More

by Jay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Miriam Shanken
Feb 18, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Miriam was both attentive and patient throughout your purchasing process. Plus, she was also respectful of your time. Recommendations are welcome! Thank you for your business! Enjoy your new purchase!

February 18, 2022

I dinting like you service at Dealer iff the car needs a little of antifreeze they not even put so antifreeze they want to change for old little ting Y la secretaria es una amalgamada More

by Josewlopez71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jaime O'Neill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Toyota of Hackensack responded

Sorry regardless of whether or not you need a little or alot, if we open a container of anti-freeze you have to pay for it. Sorry if you feel that it should be for free.

February 18, 2022

Fast courteous service! This is where I get all of my oil changes. I'm not sure I could ask for more. More

by MIGS81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Sisakova
Feb 19, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service with Dana was both fast & courteous! Thank you for servicing with us! We appreciate your business!

February 18, 2022

Service n time for service both r good, complementary car wash and alignment are available More

by TARAL101IN
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mary Green
Feb 19, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear the service department was respectful of your time and you received a complimentary car wash. Thank you for servicing with us! We appreciate your business!

February 17, 2022

Fast honest service (I know a thing or two about fixing vehicles so I would say this place is honest about what is wrong with the vehicle). I was back on the road in I feel under 2 hours. This is were I bo More

by Rhon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Feb 17, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! Thank you for both purchasing an servicing your 2017 Toyota vehicle with us. We appreciate your business! Thank you for choosing us for your servicing needs!

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