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Toyota of Hackensack

Hackensack, NJ

Overview
Employees
Reviews
Vehicles
4.5
3,999 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,999 reviews

February 12, 2022

Miriam has now helped us purchase 2 cars at toyota. She is helpful and trustworthy. More

by Tamarelam
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
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Feb 14, 2022 -

Toyota of Hackensack responded

Thank you for leaving us a 5 Star review! We are glad to hear that Miriam was able to provide assistance in regards to second purchase! Miriam's honesty and helpfulness is why clients continue to ask for her by name. Thank you for your business! Enjoy your new purchase!

February 12, 2022

Service department are all very professional and efficient. I appreciate the quickness of oil change too. More

by salgado.s74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maintenance Service
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Feb 14, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service visit was both professional & efficient. Thank you for your business!

February 11, 2022

They just want your money, they don’t care people. Never pay attention to requests More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All
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Feb 11, 2022 -

Toyota of Hackensack responded

Hi Sandra, sorry if you feel that your requests were not heeded. Sometimes we are not aware of requests made if they are not requested to the right person or department. We would like to discuss the issue further. Could you provide a contact e-mail or phone number?

February 11, 2022

What do you want? They made it all possible there... First of all, don't worry and knock on the door~ I'll let you know like me. More

by ryu23y23y
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We know the wait for your Sienna was longer than expected. Enjoy your new vehicle! Thank you for your business!

February 11, 2022

Been buying or leasing cars when Toyota of Hackensack was back in River Edge. Staff has always been helpful and courteous. Had the pleasure of working with Ana Mayers this time around with the new lease of More

by John
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2022 -

Toyota of Hackensack responded

Thank you for your feedback! We appreciate that you have been purchasing your vehicles with us since we were back in River Edge. Thank you for your business all these years! Enjoy your new RAV4!

February 11, 2022

Very Amzing Dealer！！Thank you for the patience ！Ana Mayers help us a lot and my dad can not speak English she spare a lot of time discuss with us and help us find the car we want! More

by oushuting
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Green
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Feb 11, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Ana was able to assist in your purchasing process! Ana is bi-lingual and is able to assist in both Spanish and English. We appreciate your business! Enjoy your new purchase!

February 10, 2022

Very professional and knowledgeable about the service they are providing. The dealership had an abundance of staff. More

by Rosetam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel-salesman
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Feb 11, 2022 -

Toyota of Hackensack responded

Thank you for your feedback Rose! Our staff is both professional & knowledgeable in both sales & service. Thank you for choosing us for your vehicle needs!

February 10, 2022

Very Nice and caring environment. Would definitely come here again for services. The service wasn’t that slow for a weekend. More

by JENLIZBETH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis
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Feb 11, 2022 -

Toyota of Hackensack responded

Thank you for your feedback! We always attempt to be respectful of our clients time. Thank you for your business! Thank you for servicing with us!

February 09, 2022

Very happy with all at this dealership from service to sales with excellence from everyone More

by HAQUE614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Radulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your experience with both service and sales was above your expectations!

February 09, 2022

Friendly, very accommodating, price is reasonable, knowledgeable, caring, quick, helpful, professional and made my repair easy More

by RAMBICARPET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Feb 11, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that the service department was both knowledgeable, helpful, and professional. We appreciate your business! Thank you for servicing with us!

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