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Toyota of Hackensack
Hackensack, NJ
4,053 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,053 reviews
March 04, 2022
The service was fast and excellent. The Toyota of Hackensack is highly recommended to all friends and family The Toyota of Hackensack is highly recommended to all friends and family More
by ABBEYZIGGY
Verified CustomerEmployees Worked With
March 04, 2022
I received a very satisfying service during my recent visit. Thank you very much. Keep up excellent service. Thank you. visit. Thank you very much. Keep up excellent service. Thank you. More
by DSETLIK
March 04, 2022
Toyota of Hackensack always provides excellent service. Their staff is friendly professional and they get the work done on time every time Their staff is friendly professional and they get the work done on time every time More
by FRANKCMAI
Employees Worked With
March 04, 2022
Miriam was great, she listened to my needs as I went in for a GMC Canyon and was able to discuss better options. I am so happy that I met Miriam as she was the one that helped me find my dream Toyota Tacom for a GMC Canyon and was able to discuss better options. I am so happy that I met Miriam as she was the one that helped me find my dream Toyota Tacoma instead. More
by Scott.mockel
Employees Worked With
Miriam Shanken
March 03, 2022
So far they taking care of my car very well very polite and very warm in people working in there so far I’m happy with their service and very warm in people working in there so far I’m happy with their service More
by MLOLA1013
March 03, 2022
It was my first time having my car serviced here and it was absolutely seamless. My car is also older and needed a little TLC. They kept me in the loop on all services and charges - and actually found a mi was absolutely seamless. My car is also older and needed a little TLC. They kept me in the loop on all services and charges - and actually found a minor issue that I didn’t know about which could have been a disaster at a later date. Also, they looked really busy, but the turn around time was much faster than I expected. Great job! More
by JAMESMALBA
Employees Worked With
Joe H
March 02, 2022
Price gouging. ..I contacted the dealer and was told that I Must pay $3,000 more then the MSRP ( Feb 2022). during COVID (2020) there was toiled paper shortage and o ..I contacted the dealer and was told that I Must pay $3,000 more then the MSRP ( Feb 2022). during COVID (2020) there was toiled paper shortage and other, but the Supermarket did not price gouges. Why? Because Supermarket value Customer's then $$$. but this dealer prefer $$$ over Customer's value. very sad. More
by RT
Employees Worked With
N/A
