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Toyota of Hackensack
Hackensack, NJ
4,010 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,010 reviews
September 22, 2021
Very good and fast to made a great deal with JP, he is a nice guy, I love my RAV4, I will recommend to my friends and family nice guy, I love my RAV4, I will recommend to my friends and family More
by VANNYSEB2711
Verified CustomerEmployees Worked With
September 21, 2021
Had a very pleasurable experience buying a certified Camry from Toyota of Hackensack. I shopped around and came back to purchase from them because of fair pricing and trade value. Camry from Toyota of Hackensack. I shopped around and came back to purchase from them because of fair pricing and trade value. More
by TurgAraz
Employees Worked With
Miriam Shanken
September 21, 2021
took about 30 minutes for the receptist. Then, no explanation about the services and examinations. explanation about the services and examinations. More
by 2030
Employees Worked With
September 21, 2021
Sales rep Paul was excellent, very professional and helpful. Everyone in this dealership very professional. helpful. Everyone in this dealership very professional. More
by ANAJUDY77
Employees Worked With
September 19, 2021
The sales representative was very professional and attentive to all my needs I have no complaints attentive to all my needs I have no complaints More
by fivestargenrl27
Employees Worked With
September 19, 2021
I love the staff at Hackensack. They are professional, courteous, and VERY friendly. I always feel attended to and welcomed there. courteous, and VERY friendly. I always feel attended to and welcomed there. More
by SCIENCEBAT
Employees Worked With
Luis is wonderful as is Victor who shuttles me about
September 17, 2021
Ana is very professional and friendly to work with. Seamless process overall. I am very happy with her service. Would totally recommend anyone to ask for Ana for their purchase. You will be in good han Seamless process overall. I am very happy with her service. Would totally recommend anyone to ask for Ana for their purchase. You will be in good hands. Ana gave me multiple test drives of the same vehicle(Supra 3.0) when other dealerships were not offering a test drive of some vehicles less than half its price(Honda Civic Type R) .Special shout out to Paulo Almeida for helping me out with the delivery of the vehicle. 5* Sales, I am very happy. Unfortunately that is not the same with the finance department. WATCH OUT!!!! I work as a Data Scientist for a finance company. I don't think they knew that and thought I was a noob (I am a recent graduate and may be that painted a picture of a scape goat?). The loan options they presented to me was 'predatory' and a complete rip off. I understand we are all here to do business and make money, but these were unacceptable standards. Overall, sales is one of the best experiences. Walk in with your own finance options and you will be good to go. More
by supra
September 16, 2021
We had a great experience at Toyota of Hackensack. We had a lot of trouble finding an available Highlander at a decent price. although we had to wait about 2 weeks for our Highlander, we were kept in the loo a lot of trouble finding an available Highlander at a decent price. although we had to wait about 2 weeks for our Highlander, we were kept in the loop the entire time and given fair trade in values for our vehicles. Overall very simple easy transaction. More
by C and R
Employees Worked With
Abby, Miriam Shanken
