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Toyota of Hackensack

Hackensack, NJ

4.5
4,042 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 4,042 reviews

August 26, 2021

I’ve been going to Toyota since purchasing my vehicle there. It’s convenient to make an appointment and get to. The quality of their workmanship so far meets my approval and they addressed any concerns. More

by PAM300PARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
August 26, 2021

Toyota of Hackensack is perfect place for our vehicles maintenance.. the personal of work .. excellent..I’m very happy.. and prepared for next appointment whit my vehicle More

by GUSTAVOVEITIA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ramon Garcia
August 25, 2021

I had a great experience buying my new Toyota Venza. This is my second time buying a car from Ana and as always she delivers. She found me the car I wanted and in my price range. She makes the experience fee More

by Jdiaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2021

Took way too long over one hour longer than was told. Staff seemed over worked and uninterested like they were doing me a favor. Things not explained to me. Truck was done with service and parked outside More

by GUTTERCORBITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know.
August 25, 2021

Good service. The solve the problem with efficiency and respect. I wold recommend this center for every thing. Good personnel and service. I would like to thank them More

by LESNAERA
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2021

I’m very satisfied with the service very friendly team members thank everyone that is my first experience at this dealer ship very happy with the service in my car More

by JOSE_GUERRERO62
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service department
August 24, 2021

We went to NYC Toyota dealer first.It was really not We went to NYC Toyota dealer first. It was really not good. Old fashion yacky dealer tone/speak etc..... We regrouped and we researched online (comp More

by muneko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
August 24, 2021

Thank you with providing me with the car I needed. The twenty five word criteria is not necessary but in order to give favorable review More

by MWLFL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Louissaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2021

This dealership is very organized and professional. Most importantly, we were treated with respect, on contrast to my past experiences at other dealerships, where I always felt like I was being scammed, or More

by John
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
August 23, 2021

Susana was great. I just waited too long. Almost 5hrs. Then I mentioned on appointment to do car wash. It wasn’t. I have to mentioned again after getting the car & had to wait another 15 minutes. Also lig More

by RICHIEHERDEZ3119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susana
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