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Toyota of Hackensack

Hackensack, NJ

4.5
4,042 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 4,042 reviews

August 15, 2021

Nice and people are very helpful and friendly I will recommend it to do the service at Toyota Hackensack . I like when they car wash your car . More

by THINISIN.MG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul from service
August 15, 2021

I was very please with the work done on my car. Diana, the Customer Relations person was very professional and explained what needed to be done on my car the the cost associated with the repairs. More

by SUSAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Carella
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2021

Although we had to wait 4 months, car was delivered as promised. On date of pick up, Ana (Sales) and Mike (Finance) made sure we were out in a timely fashion. Also, Bob, who explained the features of the More

by pedibun18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Carella
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2021

He was very nice and kind showed every option I had and made me go into the right direction the process was pretty smooth also More

by jacobgrisales
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2021

The whole process felt transparent, Alex the sales person was great, very patient and informative. I would definitely return to buy a car to Toyota of Hackensack because i have had good experience there wit More

by VEJO46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Corpuz
August 14, 2021

Toyota of Hackensack provided great customer service in the sales department. After going to multiple dealerships and not finding a car or the prices were insane, Miriam greeted me and found not one, but t More

by ML
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
August 14, 2021

Went in for a problem, walked out with another work done. Original problem was not even looked at despite repeated inquiry. I asked the service advisor to tell me what the issue with the tire sensor light wa More

by DALABI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
CEDRICK
August 14, 2021

It was very easy to make a service appointment online and my car was done very fast. Everyone was extremely nice. It was a smooth, easy process More

by MICHAELBARRY117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
August 13, 2021

Very good service thank you el servicio más el tiempo de espera fue conveniente para esperar por lo prometido muy va excelente trabajo gracias More

by Piedad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Por la persona que me ayudó.
August 13, 2021

After much on-line homework, we decided Toyota of Hackensack was the perfect fit. We were right and signed on the dotted line. Thank you John Reyes More

by Blondie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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