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Toyota of Hackensack
Hackensack, NJ
4,042 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,042 reviews
August 13, 2021
John and Mario were a pleasure to deal with. Straight shooters, no nonsense. I’m quite happy with the car and the overall experience. Would shop here again. shooters, no nonsense. I’m quite happy with the car and the overall experience. Would shop here again. More
by Mark
August 11, 2021
all was fine, repaired what was needed, timely, price competitive only suggested a few other items that needed attention without being too pushy. nice work competitive only suggested a few other items that needed attention without being too pushy. nice work More
by AYALONS
Verified CustomerEmployees Worked With
August 10, 2021
At this dealership everyone was helpful and friendly. Our salesperson JP was nothing but Informative and pleasant and Attentive , definitely accommodated us with our vehicle needs salesperson JP was nothing but Informative and pleasant and Attentive , definitely accommodated us with our vehicle needs More
by S_rivera09
Employees Worked With
August 08, 2021
Yulissa the front desk girl was a bit rude. Did not greet me or the person in front of me. Barely spoke & no smile. Usually the person at the front desk is the complete opposite of that. She also kept talkin me or the person in front of me. Barely spoke & no smile. Usually the person at the front desk is the complete opposite of that. She also kept talking about her weekend to the girl that was sitting next to her. I don’t want to hear your personal stories- unprofessional. More
by SHERRIECALLE
Employees Worked With
August 08, 2021
Service was pleasant and professional. They got us what we needed in the best way they could. Waiting was longer than we expected to have to wait. we needed in the best way they could. Waiting was longer than we expected to have to wait. More
by SHALOMHOLTZ
Employees Worked With
ANGEL ALVAREZ
August 08, 2021
They were organized enough to pick up on my desire for a Prius Prime quickly and notify me immediately when one arrived. Miriam was terrific - a very valuable member of you team. She is professional, frien Prius Prime quickly and notify me immediately when one arrived. Miriam was terrific - a very valuable member of you team. She is professional, friendly, knowledgeable and responsive. The financial professionals were very good also. More
by WCSULLIVANJR13
Employees Worked With
Miriam Shanken
August 08, 2021
I had a 830 AM appointment to get an oil change done and I got my car back at 11:30. I asked for them to wash my car twice, 3 hours later oil change done and car was dirty. I got my car back at 11:30. I asked for them to wash my car twice, 3 hours later oil change done and car was dirty. More
by BHOTI109
Employees Worked With
Don't remember the service guy
August 08, 2021
Was not happy had to wait and hour 1/2 to 2 hours to have regular schedule service and when I got home I realized that they didn’t reset the service light so I had to drive back to the deal regular schedule service and when I got home I realized that they didn’t reset the service light so I had to drive back to the deal More
by C.DANIELS0
Employees Worked With
August 07, 2021
Easy to schedule service appointments on line. Efficient and quick. Had an issue with wiper fluid port fixed right away. Everyone is very pleasant. Would recommend. and quick. Had an issue with wiper fluid port fixed right away. Everyone is very pleasant. Would recommend. More
by ONESPIRIT83
Employees Worked With
Miriam Shanken
August 07, 2021
With appointment and took 3 hours for oil change . I’ve been going to east coast Toyota for 8 years never took me more than 1 hour. More than that the coupon online shows 69$ and you guys charged me 89$ .t been going to east coast Toyota for 8 years never took me more than 1 hour. More than that the coupon online shows 69$ and you guys charged me 89$ .this is the first and last with Toyota of Hackensack. Thank you More
by MAZIGH2001
Employees Worked With
Joe H no respect
