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Toyota of Hackensack
Hackensack, NJ
4,042 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,042 reviews
July 28, 2021
Waiting in service lobby over 45 minutes to receive the car Then Waiting extra 45 minutes to wash the car and it just cleaned from inside From out dearty car Then Waiting extra 45 minutes to wash the car and it just cleaned from inside From out dearty More
by WALEEDABUSADEH
Verified CustomerEmployees Worked With
July 28, 2021
Everybody at the dealership was very professional and nice: the internet salesman, JR the floor salesman and the finance salesman. They did not pressure me at all. I am very satisfied with the deal. I LO nice: the internet salesman, JR the floor salesman and the finance salesman. They did not pressure me at all. I am very satisfied with the deal. I LOVE MY NEW TOYOTA XSE HYBRID!!! More
by Glenn
July 27, 2021
I had to wait over 4:5 hours to finish tune up and brakes and I was getting message 11:40 my car was taken for was and will be ready in 15-20 and instead I was not called to pick up and I went in the parking and I was getting message 11:40 my car was taken for was and will be ready in 15-20 and instead I was not called to pick up and I went in the parking lot to find it at 12:45 I checked in 8:15 in the morning. Also I asked for the promotional discounts on the website and I did not get all discounts. I fell every time I go there I get overcharged. More
by NICOS_ZAMBAS
Employees Worked With
Service department
July 27, 2021
First time experience with Toyota Hackensack. Straightforward process, Miriam is great and professional. She kept me posted of the delivery date and happy with the service she provided. Straightforward process, Miriam is great and professional. She kept me posted of the delivery date and happy with the service she provided. More
by New RAV4 owner
Employees Worked With
Miriam Shanken
July 26, 2021
Great work on changing my oil. No complains. Quick scheduling, right on time appointment. Location is not far from my house. So, recommend for my friends. scheduling, right on time appointment. Location is not far from my house. So, recommend for my friends. More
by LILIYATAD
Employees Worked With
Unknown
July 26, 2021
Always a smooth process when I need service on my truck and don’t wait long for my truck to get back to me when it’s done and don’t wait long for my truck to get back to me when it’s done More
by KEITHBEEH
July 25, 2021
Paul went out of his way to help! Great family man under stress but it did not stop him from giving the best service! Would highly recommend him ! stress but it did not stop him from giving the best service! Would highly recommend him ! More
by PLDERISO
Employees Worked With
Other Employees :
Knows his job completely perfessional
July 25, 2021
Amazing reception, welcoming and friendly. Paul was the best, he's definitely the one you want to take care of you. I'll be coming back for sure! best, he's definitely the one you want to take care of you. I'll be coming back for sure! More
by RAULESDC_5
Employees Worked With
July 25, 2021
I had a great experience at this dealership. They were very helpful and accommodating during the time I was searching for a new vehicle for purchase. very helpful and accommodating during the time I was searching for a new vehicle for purchase. More
by jasmingpr1
Employees Worked With
