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Toyota of Hackensack
Hackensack, NJ
4,049 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,049 reviews
June 21, 2021
June 20, 2021
Toyota of Hackensack is the Greatest — I drive 1.5 hours each way to get my Toyota serviced just because I care that much about my vehicle and I know that Toyota of Hackensack will also go the extra mile i each way to get my Toyota serviced just because I care that much about my vehicle and I know that Toyota of Hackensack will also go the extra mile in taking care of it. More
by cbrighton
Verified CustomerEmployees Worked With
Nick Kane
June 20, 2021
Thank you for a seamless online purchase from a different state. From documentation preparation to delivery, everything was handled with complete professionalism and understanding. A pleasure to deal with. state. From documentation preparation to delivery, everything was handled with complete professionalism and understanding. A pleasure to deal with. More
by vladixm2
Employees Worked With
June 20, 2021
Your colleagues, Mike is a wonderful and very kind and professional. Miriam also very proactive and pleasant . They both have excellent client orientation skill. Appreciated. professional. Miriam also very proactive and pleasant . They both have excellent client orientation skill. Appreciated. More
by meaza
Employees Worked With
Mike, Miriam Shanken
June 20, 2021
Stumbled upon Toyota of Hackensack looking to trade in my Audi. We were greeted by Miriam, and were so happy we found her! At the time, there was no car in stock, but Miriam got me a great value for my trade Audi. We were greeted by Miriam, and were so happy we found her! At the time, there was no car in stock, but Miriam got me a great value for my trade in value, and secured an incoming car for me. A week later I came in and picked up my new Rav4. transaction was quick and smooth. Steve in finance was kind and quick as well. 10 out of 10. Definitely recommend. Ask for Miriam! More
by Zhowlingforyou
Employees Worked With
Miriam Shanken
June 19, 2021
Excellent services, quick respond. They take care your need, look for something that is appropriate for you and provide you with all the information you need. need, look for something that is appropriate for you and provide you with all the information you need. More
by MARIMAR2705
June 19, 2021
The service department is exceptional at Toyota Hackensack and always has been. I cannot say the same for your sales department. My experience with my last lease was matter-of-fact and downrigh Hackensack and always has been. I cannot say the same for your sales department. My experience with my last lease was matter-of-fact and downright dismissive from the salesman right to the financial manager. I can't honestly say I will use Toyota Hackensack again when it's time to renew my lease. More
by MCMULLANJANET
Employees Worked With
June 19, 2021
I have always been treated with professional services through the 20 years dealing with Toyota of Hackensack. I have a 2005 Highlander that runs like new. Keep up the good work Toyota. through the 20 years dealing with Toyota of Hackensack. I have a 2005 Highlander that runs like new. Keep up the good work Toyota. More
by JIMAEKEL
Employees Worked With
Joseph Huncken
June 19, 2021
It was a pleasure to coordinate with the team at Hackensack Toyota. They were very responsive when I inquired on the model I was interested in purchasing. I made the trip from south Jersey and Ana Hackensack Toyota. They were very responsive when I inquired on the model I was interested in purchasing. I made the trip from south Jersey and Ana met me I soon as I arrived. She made the transaction smooth and helped work toward a fair value on my trade-in. Thank you! -Carl More
by Chuck
Employees Worked With
June 19, 2021
Great experience with Ana. She stayed committed to finding the right deal for me. An absolute pleasure to deal with. Very responsive and quick to reply with the right solution. I would recommend her t finding the right deal for me. An absolute pleasure to deal with. Very responsive and quick to reply with the right solution. I would recommend her to anyone I know. More
by jaarnone
Employees Worked With
