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Toyota of Hackensack
Hackensack, NJ
4,051 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,051 reviews
April 10, 2021
Aside from the wait to be taken in and the wait to get my car back even though my car number was announced over the system once and I was asked twice after that what the number was, I still had to wait till car back even though my car number was announced over the system once and I was asked twice after that what the number was, I still had to wait till a guy in a white shirt told someone to get my car, service was great and my car was clean when I got it back. More
by PEGGDT
Verified CustomerEmployees Worked With
Service dept
April 10, 2021
Buen servicio calidad en los vehículos, pero los precios un poquito caro. Espero que la garantía que me ofrecieron sea realmente verdadera.porque muchas veces ofrecen garantía y no la cumplen. un poquito caro. Espero que la garantía que me ofrecieron sea realmente verdadera.porque muchas veces ofrecen garantía y no la cumplen. More
by WENDYFELIZ07
Employees Worked With
ANGEL ALVAREZ
April 10, 2021
Miriam was great! Transparent pricing and easy transaction. Smoothest new car purchase ever in my life. Also got an amazing resale value for our old minivan. Will do business again. transaction. Smoothest new car purchase ever in my life. Also got an amazing resale value for our old minivan. Will do business again. More
by FAHAD2100
Employees Worked With
Miriam Shanken
April 10, 2021
I had a great experience! Ana worked with me every step of the way for the best deal on my trade in and my purchase. Very happy all around of the way for the best deal on my trade in and my purchase. Very happy all around More
by Collinletz
April 09, 2021
Best dealer Toyota Hackensack great customer service. Very happy with my RAV4 purchase . Jose Alvarado is very professional I just need to say thanks for your time . Very happy with my RAV4 purchase . Jose Alvarado is very professional I just need to say thanks for your time . More
by IDALID_ORTIZ
Employees Worked With
April 08, 2021
We had a little miss communication. But Melissa and The We had a little miss communication. But Melissa and The management came through and found the car I Wanted at a great price. I am very happy with We had a little miss communication. But Melissa and The management came through and found the car I Wanted at a great price. I am very happy with Melissa’s efforts. More
by Les B
Employees Worked With
April 07, 2021
Toyota of Hackensack made buying our new car easy. I had pricing from a dealership far away, and Miriam was able to match the pricing and get us out in a car that day. Glad I stopped in here, nice to be abl pricing from a dealership far away, and Miriam was able to match the pricing and get us out in a car that day. Glad I stopped in here, nice to be able to give my business to a local dealer. More
by RN KC
Employees Worked With
Miriam Shanken
April 07, 2021
Good experience with service. Returned the car on time. Very accommodative and quick to finish the work. I would recommend Toyota of Hackensack for your service. Very accommodative and quick to finish the work. I would recommend Toyota of Hackensack for your service. More
by TG
Employees Worked With
Service desk
April 07, 2021
Prompt and professional - just great customer service! Everyone from the people greeting and directing you to the desk person and my service person, Louis - all have great customer service skills! Everyone from the people greeting and directing you to the desk person and my service person, Louis - all have great customer service skills! More
by SAHRAIE
Employees Worked With
Louis
April 07, 2021
It’s a pleasant experience that we did a visit to this store and do business finally we got our retirement car without any hassle thanks to sales associate John Reyes he gave us all the quotes what we wa store and do business finally we got our retirement car without any hassle thanks to sales associate John Reyes he gave us all the quotes what we want and to where we are comfortable with our budget. Thank you... More
by Elisagarcia9
