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Toyota of Hackensack
Hackensack, NJ
4,002 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,002 reviews
January 29, 2021
Ana did a great job and was very easy to work with.. This is our 4th work vehicle that we bought from them and they do not disappoint.. Thank You is our 4th work vehicle that we bought from them and they do not disappoint.. Thank You More
by brian miller
Employees Worked With
January 29, 2021
Great service as always. Car was completed promptly and properly. Price was reasonable. Service Advisor, Joe, updated me on the status of the fuel pump recall. properly. Price was reasonable. Service Advisor, Joe, updated me on the status of the fuel pump recall. More
by mparlier628
Verified CustomerEmployees Worked With
Joe
January 29, 2021
I have owned many new cars in my 79 years. Usually a new one ever three years and I have never experienced a more courteous, concerned and professional Service Department. I'm not an easy guy to please and one ever three years and I have never experienced a more courteous, concerned and professional Service Department. I'm not an easy guy to please and that I even took the time to answer this is only because how impressed I was with Cedric and all those who work for him. More
by RIBOLD
Employees Worked With
Cedric, service manager, Drew, service coordinator, and many other I don't know.
January 28, 2021
Easy and pleasant experience. Everyone is so courteous and extremely helpful. We were helped by a gentleman James who was wonderful, not pushy listened to what we needed and was very polite and attentive and extremely helpful. We were helped by a gentleman James who was wonderful, not pushy listened to what we needed and was very polite and attentive More
by DVNGLP
Employees Worked With
James (pop)
January 27, 2021
Cedric and Drew have always taken great care of me and my family. They are pleasant to work with, have a wealth of experience and look out for what's best for us and our vehicle. It's a pleasure working with family. They are pleasant to work with, have a wealth of experience and look out for what's best for us and our vehicle. It's a pleasure working with them. They are consummate professionals and gentlemen. More
by BRADOTTINO
Employees Worked With
Cedric Hopson and Drew
January 26, 2021
John did a really good job.He was patient and try to give me better options. He is definitely one of the best. Exceeded expectations me better options. He is definitely one of the best. Exceeded expectations More
by Mariajose3012
Employees Worked With
January 26, 2021
Service was excellent the wait time was short in comparison to other places. The customer service of great also. I he only did what was necessary. comparison to other places. The customer service of great also. I he only did what was necessary. More
by JUNDEME81
Employees Worked With
January 24, 2021
Miriam was so easy to work with. My family are all in the car business and they sent me to Miriam to purchase a certified Toyota. She got me a great rate and the exact car I wanted. car business and they sent me to Miriam to purchase a certified Toyota. She got me a great rate and the exact car I wanted. More
by JazzyJazz
Employees Worked With
Miriam Shanken
January 24, 2021
Ana Mayers took care of everything from soup to nuts. I came home with the car we discussed and couldn't be happier. She answered all my questions and requests. It was a pleasure doing business with her. came home with the car we discussed and couldn't be happier. She answered all my questions and requests. It was a pleasure doing business with her. More
by NFLATLEY
Employees Worked With
January 24, 2021
Great service experience. This was my first service appointment at Toyota of Hackensack and the advisor, Joe, kept me informed during the service and the car felt like brand new when I left. Thanks aga appointment at Toyota of Hackensack and the advisor, Joe, kept me informed during the service and the car felt like brand new when I left. Thanks again for a great experience. More
by Brian H.
Employees Worked With
Joe H. - Advisor
