Toyota of Hackensack

I had an scheduled appointment at 1pm on Friday for change oil and tire rotation. The car was done about 4pm. That was unacceptable time for waiting for just an oil change and tire rotation. Time ha change oil and tire rotation. The car was done about 4pm. That was unacceptable time for waiting for just an oil change and tire rotation. Time has been wasted for those hours. I could have done a lot of things. This was not done to me in this dealership before. They could have updated me atleast and given me a time frame for oil change and tire rotation. I did not just wait there. I waited too long. Unacceptable. More

Nixon Gomez is a very good salesman 100% recommendation, friendly and very professional, Since the moment we walked in, my family and I felt very welcome, comfortable and we knew we were in great hands. Ou friendly and very professional, Since the moment we walked in, my family and I felt very welcome, comfortable and we knew we were in great hands. Our experience and his service was extraordinary, More

Paul is probably the only car salesman I ever want to handle my car purchases. I’ve done three separate deals with him; each time have been incredibly happy and have known that I was getting a fair price handle my car purchases. I’ve done three separate deals with him; each time have been incredibly happy and have known that I was getting a fair price and excellent service. Paul is a straight shooter that looks out for his clients. He cares and is honest and transparent about the whole process. I recommend him to everyone I know who’s even remotely interested in car shopping. More

Melissa Louissaint is an AMAZING salesperson! She helped me to find the perfect car. Melissa is patient, helpful, very attentive, and an absolute pleasure to work with. me to find the perfect car. Melissa is patient, helpful, very attentive, and an absolute pleasure to work with. More

Miriam was excellent. After going to a few Toyota dealerships and receiving similar lease deals, we returned to Miriam because of the service she provided. This is the first big purchase since my hus dealerships and receiving similar lease deals, we returned to Miriam because of the service she provided. This is the first big purchase since my husband died, and she made sure to walk me through every single step and make sure I felt comfortable with everything happening. Thank you Miriam. More

John and an older woman at the front desk were really the only positive thing about the place. 3 out of the 4 times I was there in two weeks, nobody bothered to say anything to us until I asked at the de only positive thing about the place. 3 out of the 4 times I was there in two weeks, nobody bothered to say anything to us until I asked at the desk. Car had obvious visual damage yet was CPO Quite a few employees walking around with masks below their chin. Just a typical dealer trying to make money honestly. More

My experience at Toyota Hackensack was very very nice I wasn’t sure what to expect but my sales person Paulo was phenomenal I will definitely come back and even though I live in Connecticut Toyota Hackens wasn’t sure what to expect but my sales person Paulo was phenomenal I will definitely come back and even though I live in Connecticut Toyota Hackensack will be my Toyota dealer and I will tell all my friends as a retired Correction Officer I can tell when people are genuine and he was great More

I had visited the dealership yesterday.I waited for 20 I had visited the dealership yesterday. I waited for 20 mins before returning home. I talked to the lady in the front desk twice. She didn’t even p I had visited the dealership yesterday. I waited for 20 mins before returning home. I talked to the lady in the front desk twice. She didn’t even page anyone. She simply asked me to keep waiting. She probably thought I might not buy a car. So let me not buy from you anymore. Bad experience, I do not want to return to this dealership again. I had very good experience at the service section though. More

no wait and helped immediately, everyone is nice. recommended to friends area is clean and followed COVID 19 requirements and safe to go without hesitation nice. recommended to friends area is clean and followed COVID 19 requirements and safe to go without hesitation More

I Have wanted this model for years and glad that they have improved the model each year. Made my decision to buy this year based on success have improved the model each year. Made my decision to buy this year based on success More