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Toyota of Hackensack
Hackensack, NJ
4,230 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,230 reviews
August 30, 2020
It was fairly simple and hassle free with new vehicle delivered straight to our residence. However, it was missing mats which we had paid for. delivered straight to our residence. However, it was missing mats which we had paid for. More
by NewToyotaDriver
Verified Customer
August 30, 2020
MIRIAM IS THE BEST! This was by far the best car purchase I’ve ever made. Miriam was attentive and helpful during our test drive. We weren’t 100% committed to Toyota and did go to a few other dealerships aft I’ve ever made. Miriam was attentive and helpful during our test drive. We weren’t 100% committed to Toyota and did go to a few other dealerships after our visit. Miriam continuously followed up with me and did everything to get us the right car at the right price for me. A big thanks to Toyota of Hackensack, I will be sending all of my friends and family for their purchases. More
by Highlander Al
Employees Worked With
Miriam Shanken
August 30, 2020
Anna was very great she helped me with everything I needed and she works really fast and she makes you feel very comfortable. I’m really satisfied with the service I received. Thank you Anna. I love my needed and she works really fast and she makes you feel very comfortable. I’m really satisfied with the service I received. Thank you Anna. I love my New highlander. Toyota is the best ❤️ More
by Tiffanyalston782@gmail.com
Employees Worked With
August 30, 2020
The people in the service department were extremely courteous and efficient. I was greeted with a smile (behind the mask) by all personnel in the department, and everything i requested was taken care courteous and efficient. I was greeted with a smile (behind the mask) by all personnel in the department, and everything i requested was taken care of promptly. More
by pkaufman65
Employees Worked With
August 30, 2020
Happy I ended up purchasing from Toyota of Hackensack. I had an awful experience at my local Toyota dealership and ended up at Toyota of Hackensack based on their inventory (they had the exact car I wanted had an awful experience at my local Toyota dealership and ended up at Toyota of Hackensack based on their inventory (they had the exact car I wanted at a price cheaper then anywhere else online). Miriam made my experience quick, easy, painless. Would recommend this dealer. More
by Beansy45
Employees Worked With
Miriam Shanken
August 29, 2020
Fantastic Service as always!!! I have leased 6 cars so far and every transition has been smooth and worry free. Excellent dealer!!! Will go back for next vehicle. far and every transition has been smooth and worry free. Excellent dealer!!! Will go back for next vehicle. More
by NORMZ5858
Employees Worked With
August 28, 2020
Whenever I speak with Mia over the phone, she is so nice and very helpful. Drew Wise, the Service Advisor is also great and quickly assisted my husband with our car. Thank you so much to both of you and to and very helpful. Drew Wise, the Service Advisor is also great and quickly assisted my husband with our car. Thank you so much to both of you and to everyone! More
by YELLWRSE13
Employees Worked With
Drew Wise and Mia
August 27, 2020
La señora Susana siempre brinda muy buena atención y provee la información necesaria. El trabajo por parte del equipo fue hecho muy eficientemente y en tiempo razonable. Gracias.. provee la información necesaria. El trabajo por parte del equipo fue hecho muy eficientemente y en tiempo razonable. Gracias.. More
by JORGERICARDO_1
Employees Worked With
Susana Chiabo
August 27, 2020
Work was completed in less than the 2 hours I was told it would take to complete. Stephanie Apgar was very professional, informative and friendly. would take to complete. Stephanie Apgar was very professional, informative and friendly. More
by NURSECECE
Employees Worked With
Stephanie Apgar
August 27, 2020
I'm glad I met Ana this time around. You never know what you'll get walking in. I plan to use her from now on! you'll get walking in. I plan to use her from now on! More
by LARRY D.
Employees Worked With
