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Toyota of Hackensack

Hackensack, NJ

4.5
4,053 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 4,053 reviews

June 24, 2020

Ana is a great saleswoman! She was very understanding and patient throughout the process! While there were some hiccups along the way, none of them were her fault. Nonetheless, she was very personable and I More

by Morris
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2020

I was a little unsure how my experience would be, especially during the pandemic. However, I have to say, it was the best car-buying experience, I've had. Miriam was the best. She was pleasant, not More

by jonf
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
June 22, 2020

Problem with Toyota manufacturing or dealership 5 years old car only 50000miles , with extended warranty still spend almost $3000 on service excluding Tires. is there Toyota manufacturing problem o More

by DHARMDIP1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doesn’t recall lady associate name
June 21, 2020

My service experience was exceptional and Tyron was great and very knowledgeable. The truck was serviced in a timely maner and thoroughly checked. Thank you More

by lazaroalonso
Recommend Dealer
Yes
Employees Worked With
Tyron in service
June 20, 2020

AMAZING STAFF EXCELLENT SERVICE, AS A NEW COSTUMER I'M HAPPY TO FOUND A DEALERSHIP WITH A GREAT STAFF. AND MELISSA GAVE ME AN EXCELLENT SERVICE, SHE ANSWERED ALL MY More

by asalgado41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Louissaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2020

Always Excellent Service I bought my car from Toyota of Hackensack in 2003 and have brought it to that dealership for service ever since. The car still runs well thanks to th More

by rattacasal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe H - Service Dept
June 20, 2020

Excellent service The staff is always accommodating, professional and completes jobs without a hitch. The check-in process is smooth and the wait for service managers More

by QPHS_FOR_ARACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe , Miriam Shanken
June 19, 2020

Reliable service As usual, I always receive reliable service at Toyota of Hackensack. The service team is top-notch. They perform the work on time and the prices ar More

by FRBWOLFEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Cubby, Stephanie Apgar
June 19, 2020

Thank you for everything, you did a very professional job especially Nixon. I recommend this to everyone. I want to send some Family members over there More

by TEOFILODIAZ2000
Recommend Dealer
Yes
Employees Worked With
Nixon
June 18, 2020

Awful experience , the worst probably Not caring about Awful experience , the worst probably Not caring about customer and thinking he is the best sales person and customers don’t matter Felt like deal More

by mark.gordin
Recommend Dealer
No
Employees Worked With
Jose Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
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