Toyota of Hackensack

Service was good, my only problem is Hackensack will not give me a loner car while they are fixing a Malfunction on the my 2019 Avalon, they say to leave the car in the morning and pick it up at night. (Toy give me a loner car while they are fixing a Malfunction on the my 2019 Avalon, they say to leave the car in the morning and pick it up at night. (Toyota Recall). Due to the COVID-19,health is my only reason. Service Dept. Stephanie Apgar More

The people here were very pleasant and helpful. I am glad I made the choice to come to this dealership. I am very happy with my purchase I made the choice to come to this dealership. I am very happy with my purchase More

Ana was the best car dealer I’ve had yet. She helped me get an amazing deal on my truck, was so sweet, and extremely punctual! get an amazing deal on my truck, was so sweet, and extremely punctual! More

Our experience was wonderful our sales rep was excellent we never felt pressured I purchased highlander 2020 I mentioned I would love to have auto start Ana insured me it could be done in service department we never felt pressured I purchased highlander 2020 I mentioned I would love to have auto start Ana insured me it could be done in service department whenever we were ready. We had it done August 20,2020 Drew Wise was our service rep and was in contact with us we dropped our car off the night before and the process was flawless. More

Needed a headlight replaced. I was in and out in 20 minutes. Couldn't have gone better. all personnel involved were polite and very helpful minutes. Couldn't have gone better. all personnel involved were polite and very helpful More

Drove up from over a hour away for a car advertised on their site. Ended up purchasing the vehicle. Miriam was thorough, honest, and informative. their site. Ended up purchasing the vehicle. Miriam was thorough, honest, and informative. More

Great and fast service. Everything was explained in detail and clear. Staff was very friendly and professional. Totally recommend getting service at Toyota of Hackensack detail and clear. Staff was very friendly and professional. Totally recommend getting service at Toyota of Hackensack More

They left me the car very well since it did not leak water inside, but they broke the clips that cover the side of where they worked. water inside, but they broke the clips that cover the side of where they worked. More

It is convenient, professional, and honest. I like the service. They offer rides and pickup service and clean my car when needed. I appreciate Toyota. service. They offer rides and pickup service and clean my car when needed. I appreciate Toyota. More

I LOVE my new certified rav! I had a great experience at Toyota of Hackensack. I was looking for a fairly new certified vehicle. I was greeted by Miriam and she informed me the vehicle was still waiting to Toyota of Hackensack. I was looking for a fairly new certified vehicle. I was greeted by Miriam and she informed me the vehicle was still waiting to be transported from the auction it was purchased at but that we could do pricing and wait for it to arrive. She gave me a fair value for my trade and after test driving a vehicle and sitting with her, I knew, sight unseen, that this is the car I wanted! She was so informative and worked with my budget. Unfortunately, the car took over 2 weeks to arrive, but Miriam kept in touch with me the entire time. The car came but had some damage.. Miriam’s team repaired the vehicle way beyond what I expected and I completed a deal that evening! Miriam made my car buying experience easy. Thanks again!!!! More