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Toyota of Hackensack
Hackensack, NJ
4,052 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,052 reviews
June 02, 2020
It was great to get the car from there I liked it !!they are very nice people and doing great job !! Thank you so much are very nice people and doing great job !! Thank you so much More
by NORMAGANAN31
Verified CustomerEmployees Worked With
Angel very nice person he did very good his job great , ANGEL ALVAREZ
June 01, 2020
Miriam Did a Great Job Miriam Shankan did a great job, knew her stuff, and got the job done in a very professional manner; only slip up was she took a couple of days to get Miriam Shankan did a great job, knew her stuff, and got the job done in a very professional manner; only slip up was she took a couple of days to get back to me on pricing; not a big deal and, overall, she hit a homerun. Thanks, Miriam More
by INSPEX10
Employees Worked With
Miriam Shanken
May 31, 2020
I called on Thursday for my free service for my RAV 4 (which I love) and I was able to get an appointment for the next day.,.,.easy check in and it was done in exactly the estimated time and upon my requ (which I love) and I was able to get an appointment for the next day.,.,.easy check in and it was done in exactly the estimated time and upon my request had it washed too....Thank you.... More
by DOLLYCLOWN1
Employees Worked With
Joe at the service desk
May 31, 2020
They instructed what i needed to do with ease and they guided me with no worries. They provided spacious seating for people to be socially distant enough so we’d dtay safe. The employee that served me was guided me with no worries. They provided spacious seating for people to be socially distant enough so we’d dtay safe. The employee that served me was excellent and made sure i understood what he stated More
by CTSIMIS
Employees Worked With
May 31, 2020
I'm so very happy with the garage service itself and the customer service as well. Stephanie kept me updated during the entire process. I'm very happy I was assigned to a knowledgeable agent. Thank you Ste customer service as well. Stephanie kept me updated during the entire process. I'm very happy I was assigned to a knowledgeable agent. Thank you Stephanie!!! Thanks TOYOTA. More
by DRASAGEP1
Employees Worked With
Stephanie Apgar, for her 5 stars!
May 31, 2020
They are excellent,i will recommend them to anyone,i will always do my service there,thanks for your service especially The service advices they are the best always do my service there,thanks for your service especially The service advices they are the best More
by ALEXBOATENG29
Employees Worked With
Walter
May 31, 2020
Miriam was excellent. She made the car buying experience painless and smooth. I was only in the dealership for 2 and a half hours. My family and most friends drive Toyota’s so I will definitely be sending s painless and smooth. I was only in the dealership for 2 and a half hours. My family and most friends drive Toyota’s so I will definitely be sending some business her way. More
by CBARRAGAN944
Employees Worked With
Other Employees :
Eddymer Diaz, Miriam Shanken
May 30, 2020
Bill and Sam were respectful professional and polite. Thank you for helping me out choosing my car. Traded in my Jeep for a Lexus. I am more than happy with Toyota of Hackensack and won’t choose but Bill Thank you for helping me out choosing my car. Traded in my Jeep for a Lexus. I am more than happy with Toyota of Hackensack and won’t choose but Bill and Sam to give me advice and doing Bussiness with. Thank you Toyota of Hackensack More
by Jaouni6
May 30, 2020
excellent service and very professional They are very professional and have excellent service. They explain everything so I understand what is going on with my car. Everyone is very nice in They are very professional and have excellent service. They explain everything so I understand what is going on with my car. Everyone is very nice in the service department. More
by OREO8MATRIX
Employees Worked With
Tyrone
May 29, 2020
Armando is the best! Very professional, knowledgeable and got me the best deal possible! I got exactly what I wanted and beyond thankful for his persistence. I highly recommend working with Armando. Also th got me the best deal possible! I got exactly what I wanted and beyond thankful for his persistence. I highly recommend working with Armando. Also thanking the TOH staff for a great experience start to finish during these times. This is my 4th lease and I will continue business because of staff like him! More
by Dawn
