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Toyota of Hackensack

Hackensack, NJ

4.5
4,224 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 4,224 reviews

August 06, 2020

Professional friendly service. Recommended service repairs were done. No road worries. Will follow up on car service diagnostic test. Great waiting area and promotionak discounts. More

by JB
Recommend Dealer
Yes
Employees Worked With
Drew Wise
Aug 10, 2020 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your experience with our service department was both professional and friendly. We appreciate your business and look forward to meeting your servicing needs in the future.

August 05, 2020

Thank you for taking care of my Corolla's overdue maintenance yesterday. Despite the heavy rains and strong winds, I was so happy to get its periodic oil-change completed without any hassles. Not onl More

by SZLEE2000
Recommend Dealer
Yes
Employees Worked With
Stephanie
August 05, 2020

Service is excellent. Once I pull my vehicle forward, somebody show up immediately and take care of my vehicle. Waiting time as promised, staff very nice and courteous. More

by almonte1563@msn.com
Recommend Dealer
Yes
Employees Worked With
sales sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susana, Miah made the appointment.
August 05, 2020

Cordial, and hospitable. Shop was quite busy when we got there. So, it took sometimes to get service. Though I am fairly happy with my purchase. More

by Jci6856
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Armando Morell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey Macklin
August 05, 2020

Have been buying cars and trucks from them for the last 30 years. I have never had a problem. They are my Go To guys More

by RPALMADESSO
Recommend Dealer
Yes
Employees Worked With
Fred Radulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve in finance
August 04, 2020

Leasing a RAV-4 Our sales rep Ana was extremely knowledgeable and helpful throughout the whole leasing process. She bent over backwards to find us the trim we wanted More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2020

This was my first time buying a car, and the sales people could've provided more clarity to my total bill. However I am pleased with receiving a good car at a good price. More

by sfmarta2000
Recommend Dealer
Yes
Employees Worked With
Nixon Gomez
August 03, 2020

I got my car last week and I’m in love! My sales girl Ana, was amazing, extremely knowledgeable, and very personable. im super satisfied with my car and Toyota of Hackensack all across the board. Will be More

by ZoilaVelasco1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2020

The staff was friendly and worked hard to get me into something with my less than perfect credit. The only gripe I had is that the sales person was very loudly talking about my credit and how hard they w More

by FWIII
Recommend Dealer
Yes
Employees Worked With
I cannot remember
August 02, 2020

We have been using the Hackensack dealership for decades. Their professional skills include knowledge, kindness, courtesy and we always feel more than satisfied. It is why we keep coming back and we live i More

by sobejulieann
Recommend Dealer
Yes
Employees Worked With
Armando Morell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Donayre
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