Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Hackensack
Hackensack, NJ
4,018 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,018 reviews
February 22, 2020
Thank you to Juan and Mario. Always a great experience. They lookout for customer and not the money. This is my first time purchasing here as I am from Philadelphia but my fiance purchased plenty from them They lookout for customer and not the money. This is my first time purchasing here as I am from Philadelphia but my fiance purchased plenty from them and we will continue to travel here for future cars. More
by misty0517
Verified Customer
February 22, 2020
Always the best service. Cedric is phenomenal. I trust with both my cars for many years. I never worry that my cars are not getting the best care. with both my cars for many years. I never worry that my cars are not getting the best care. More
by ADRIENNE.J.KELLY
Employees Worked With
Cedric
February 21, 2020
Smooth, fast and effective If you are looking for the seamless and effective experience in purchasing car. Then it is Toyota Hackensack with the exceptional service of Ana and M If you are looking for the seamless and effective experience in purchasing car. Then it is Toyota Hackensack with the exceptional service of Ana and Mario. We are a church, so the process can be a complex, well not really! This team knows how to handle any transaction you can think of! We keep coming back! More
by K. Mikhail
February 21, 2020
0 Stars. Horrible service very dissatisfied. They did not listen to the reason why I came in and so I had to leave my car multiple days for a simple fix. Since they all had no idea it was a horrible experien listen to the reason why I came in and so I had to leave my car multiple days for a simple fix. Since they all had no idea it was a horrible experience. I will not use their service ever again. They should hire people who listen and not try and push sales of the wrong equipment. More
by JLIMAXES
Employees Worked With
Curtis kikuth
February 21, 2020
Very happy with our purchase. We traveled from NYC to see a specific used car (a rare Chevy Diesel). Miriam took us on a test drive and got us all the information we asked about. She also made sure we got a a specific used car (a rare Chevy Diesel). Miriam took us on a test drive and got us all the information we asked about. She also made sure we got a great value on our trade in. Taking delivery of the vehicle was quick and efficient. Overall a very good car buying experience for me and my son. More
by George
Employees Worked With
Susie , Miriam Shanken
February 20, 2020
Excelent service! Everything went smooth quick and easy, my sales rep Bill Coll along with the sales managers Sam and Mario helped me get an awesome deal on a brand new Toyota! I will be bring friends and f my sales rep Bill Coll along with the sales managers Sam and Mario helped me get an awesome deal on a brand new Toyota! I will be bring friends and family members to buy and service vehicles here. Thank you guys for everything More
by Aj
February 20, 2020
The experience was a pleasurable one, which was smooth and the sale representative, Paul was outstanding. I have already recommended the dealership to several of my friends. and the sale representative, Paul was outstanding. I have already recommended the dealership to several of my friends. More
by TONYMARTINEZ001
Employees Worked With
February 20, 2020
Jay Rim & Entire staff at Hackensack Toyota get 5 Stars . From moment walk in door , you know your at a Friendly dealer . Absolutely no pressure . Jay Takes time to listen to your needs / wants in a Vehicle From moment walk in door , you know your at a Friendly dealer . Absolutely no pressure . Jay Takes time to listen to your needs / wants in a Vehicle . Service dept is also 5 Star worthy . They listen to your concerns / questions , help you take care of your Toyota vehicle with care . More
by 4runner2018
Employees Worked With
February 18, 2020
The service at Toyota Hackensack was GREAT but more AMAZING was the Salesperson Miriam S. She did an AWESOME job in helping me get a great deal in my pre-owned certified Rav4 2017. Thank you TOYOTA for AMAZING was the Salesperson Miriam S. She did an AWESOME job in helping me get a great deal in my pre-owned certified Rav4 2017. Thank you TOYOTA for your customer service. More
by iris.santos516
Employees Worked With
Miriam Shanken
February 15, 2020
Can’t say enough about how smooth and seamless Hackensack Toyota made the purchase of my new vehicle. Would particularly like to thank the salesperson who helped me, Miriam Shanken. Toyota made the purchase of my new vehicle. Would particularly like to thank the salesperson who helped me, Miriam Shanken. More
by Manista
Employees Worked With
Miriam Shanken
