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Toyota of Hackensack
Hackensack, NJ
4,018 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,018 reviews
January 27, 2020
Miriam went above and beyond for us! She helped me find the right car for me in my budget. Hackensack has a huge amount of certified Toyota’s and I was able to pick out exactly what I wanted. the right car for me in my budget. Hackensack has a huge amount of certified Toyota’s and I was able to pick out exactly what I wanted. More
by robbolen4
Employees Worked With
Miriam Shanken
January 25, 2020
During my buying experience at Toyota of Hackensack , Anna was helpful, knowledgeable, informative and professional all the way. I would highly recommend her to anyone who is looking for a new or used ve Anna was helpful, knowledgeable, informative and professional all the way. I would highly recommend her to anyone who is looking for a new or used vehicle, 5 Star all a the way.... More
by Steve Sela
Employees Worked With
January 24, 2020
Toyota of Hackensack is our local dealer (only a few minutes from our house) and we have yet to be disappointed. We use the service department and decided to visit when we were ready for a new car. Miri minutes from our house) and we have yet to be disappointed. We use the service department and decided to visit when we were ready for a new car. Miriam was straight forward and easy to work with. She wasn’t pushy & offered us a fair price. We are definitely a Toyota family!!! More
by TimAdriance
Employees Worked With
Miriam Shanken
January 24, 2020
Miriam made my car-buying experience easy and pleasant. She is knowledgeable, friendly, and accommodating. I would highly recommend her. I’m a second-time customer of Toyota of Hackensack (bought a certifi She is knowledgeable, friendly, and accommodating. I would highly recommend her. I’m a second-time customer of Toyota of Hackensack (bought a certified/preowned Sienna last time, and it’s been great); I’ve been pleased with the service I received, both times, by the rest of the dealership staff. More
by nancy.adriance
Employees Worked With
Miriam Shanken
January 24, 2020
Good experience Identified a car over the internet, got a fair price and enjoyed working with Melissa Louissaint. She was knowledge and friendly, efficient and profe Identified a car over the internet, got a fair price and enjoyed working with Melissa Louissaint. She was knowledge and friendly, efficient and professional. Would work with her again. More
by jmerman
January 18, 2020
Do yourself a favor— come to see Miriam FIRST. After days of visiting other Toyota dealerships and having less than perfect experiences.. we ended up at Toyota of Hackensack & were greeted by Miriam; everyth of visiting other Toyota dealerships and having less than perfect experiences.. we ended up at Toyota of Hackensack & were greeted by Miriam; everything went quick, simple, and easy from there. My husband and I have bought many cars, but this was by far the best! More
by KS.Roche
Employees Worked With
Miriam Shanken
January 15, 2020
Great dealership. Came for a special, rare used BMW. the process was smooth and easy. Miriam explained the process & made sure the car was prepped and ready. Service even went out of there way to check some process was smooth and easy. Miriam explained the process & made sure the car was prepped and ready. Service even went out of there way to check something out for me before I left. Would return to Hackensack and Miriam for another purchase. More
by jimmulcahy98
Employees Worked With
Nicole Internet , Miriam Shanken
January 14, 2020
Ana Mayers- she is an excellent salesperson. This is the 12th car I have leased or bought in 40 years and I worked for 40 years as a Sales Manager in another field. She thoroughly reviewed my information p 12th car I have leased or bought in 40 years and I worked for 40 years as a Sales Manager in another field. She thoroughly reviewed my information prior to meeting me. Explained the reduced rates, full details on the new car.... very professional...dressed professional, as compared to the other reps on the sales floor that day. Was well spoken, pleasant and took cf all my needs. 5 Stars as an Account Executive. More
by jordanmmassa
January 12, 2020
Ana Myers review Ana was very helpful, informative and very knowledgeable , she provided all the information I needed and was very pleasant to work with. I will def Ana was very helpful, informative and very knowledgeable , she provided all the information I needed and was very pleasant to work with. I will definitely be recommending her to friends and family... More
by runettemurdock
Employees Worked With
