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Toyota of Hackensack
Hackensack, NJ
4,018 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,018 reviews
October 31, 2019
Went to the dealership and the sales person Ana Mayers was very attentive and helpful. She went beyond helping me she met all the needs that I asked for and talk her time to explain everything in regards was very attentive and helpful. She went beyond helping me she met all the needs that I asked for and talk her time to explain everything in regards to the car. I would like to thank her for the great service. More
by Mercedes
Employees Worked With
October 28, 2019
Paulo was wonderful Paulo was very helpful without making us feel pressured in any way. Very patient and knowledgeable. A great car buying expierence. Will recommend to Paulo was very helpful without making us feel pressured in any way. Very patient and knowledgeable. A great car buying expierence. Will recommend to friends More
by Chris
Employees Worked With
Other Employees :
Dennis who helped show how things works and sey up for bluetooth was very helpful.
October 28, 2019
Amazing! Ana Mayers was fantastic. I was able to work out nearly everything over the phone and through texts which made things much easier for me and my very b Ana Mayers was fantastic. I was able to work out nearly everything over the phone and through texts which made things much easier for me and my very busy schedule. We discussed exactly what I wanted, negotiated a price and she came up with the vehicle in just a few days. She saved me money because she was able to have the vehicle before my next payment was due on my previous lease. I would definitely recommend Toyota of Hackensack and Ana Mayers. By the way, I REALLY LOVE my new 2019 RAV4 XSE! Gregory S. Riskin, DVM More
by Greg
Employees Worked With
October 25, 2019
Paul is the best Purchased a used certificated vehicle Paul my salesperson was Very professional knew everything about the vehicle went over the warranty and the car f Purchased a used certificated vehicle Paul my salesperson was Very professional knew everything about the vehicle went over the warranty and the car fax I have to say I have purchased a lot of cars and this was my best experience thanks Toyota of Hackensack Paul your the best I will send my friends and family to him 100% thank you again More
by Nicoleskye
Employees Worked With
October 25, 2019
Best Sales Experience EVER I spoke with Mike Park to start he he put me in touch with Paul Almeida . Paul was my salesmen and was the absolute best!. He made buying my 4Runner a I spoke with Mike Park to start he he put me in touch with Paul Almeida . Paul was my salesmen and was the absolute best!. He made buying my 4Runner an easy enjoyable experience. He went above and beyond to make sure I was comfortable before during and continues to help me. Everyone at the dealership is beyond friendly and helpful. My time in finance with Stephen Rosen was much quicker, easier and kinder than anticipated! I cannot say enough about this dealership. More
by Dana Pottheiser
October 25, 2019
Excellent experience with Ana Myer she is a great...I will r Excellent services and experience with Hackensack Yoyota...and was wonderful to do business with Ana she was patient and answer all my questions...th Excellent services and experience with Hackensack Yoyota...and was wonderful to do business with Ana she was patient and answer all my questions...thank you Ana. More
by Maria Labanda
Employees Worked With
October 21, 2019
Quick and easy Miriam was wonderful. She made everything very simple for me. Considering the far distance I came to the dealer, she made sure my car was ready to be Miriam was wonderful. She made everything very simple for me. Considering the far distance I came to the dealer, she made sure my car was ready to be picked up and there was no back and forth with anything at all. I highly recommend her service to anyone looking for a vehicle. More
by mattdag88
Employees Worked With
Miriam Shanken
October 17, 2019
My dream truck Miriam and the team at Toyota of Hackensack were personable, committed, and worked to get me the best possible situation for me to get my truck. I cou Miriam and the team at Toyota of Hackensack were personable, committed, and worked to get me the best possible situation for me to get my truck. I could not be happier with the service and the outcome. I’m excited to return in the future and will be traveling from Queens because my experience was so great! More
by austinrnieves
Employees Worked With
Edwin helped me get an awesome warranty!, Miriam Shanken
October 16, 2019
Better Than The Rest Walking into Toyota of Hackensack and meeting Miriam Shanken was by far and away the best thing that could have happened to us during our car buying e Walking into Toyota of Hackensack and meeting Miriam Shanken was by far and away the best thing that could have happened to us during our car buying experience. Miriam exercised an incredible amount of patience and care throughout the entire process. We looked at a number of vehicles, and Miriam was truly key in helping us to thoroughly understand the functionality of each one. When we narrowed our selection down to two, Miriam pulled the carfax reports for both and helped us to interpret their individual service records. Hugely helpful and honest! We officially had two winners to choose from. I attribute this to Miriam’s total investment in her clients and the excellent and well-kept used inventory at Toyota of Hackensack. Let me be clear that the personal attention and quality of used inventory at other well-known dealerships in the area in which we visited were not nearly as good. I highly recommend Miriam, the team we worked with to setup our financing, and the dealership as a whole to anyone. Thank you for helping us to make the right vehicle choice for our family. More
by Mike C
Employees Worked With
Miriam Shanken
October 12, 2019
Excellent experience!!! Financed a 2017 Camry SE! I frkn love it! To the sales team all the way up to finance and upper mgmt, thank you so much for taking care of me and my f Financed a 2017 Camry SE! I frkn love it! To the sales team all the way up to finance and upper mgmt, thank you so much for taking care of me and my family needs.! More
by mreyez08
