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Toyota of Hackensack

Hackensack, NJ

4.5
4,018 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 4,018 reviews

October 10, 2019

Excellent experience today at Toyota of Hackensack. Excellent experience today at Toyota of Hackensack. Highly Recommend this dealership! Ann Mayer’s was terrific answering all my questions a More

by Coacharonson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2019 -

Toyota of Hackensack responded

Hi Mr, Aronson, we know that you purchased your last vehicle with Parkway, so we greatly appreciate that you allowed us the opportunity to lease you a new 2019 Toyota RAV4. We are glad to hear that Ana was able to attend to all your questions and concerns. Thank you again for your business and we look forward to serving you again in the future!

October 06, 2019

Knowledgeable, proficient and easy to work with. After deciding that we wanted a Toyota Rav, the next step was picking a dealer. We decided on Hackensack Toyota because Miriam Shanken was a pleasure More

by jconeill52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Oct 07, 2019 -

Toyota of Hackensack responded

Hi John, Thank you for your 5 Star review! We are happy to hear that you chose us based on the excellent service that Miriam provided! We appreciate your business and enjoy your new Toyota RAV4!

October 03, 2019

Efficient and pleasant Miriam was excellent from start to finish. She was pleasant, courteous & answered all my questions. She also encouraged me to contact her with any add More

by almslp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Oct 07, 2019 -

Toyota of Hackensack responded

Thank you for your review! We are happy to hear that Miriam provided excellent customer service during the purchasing process! We appreciate your business!

October 02, 2019

Ana Mayers was awesome. Very knowledgeable about the vehicles. Great customer service. I Will recommend Toyota of Hackensack to my friends and relatives great experience More

by JoseBenny
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Toyota of Hackensack responded

Hi Jose,! We are glad to hear that Ana was Awesome! We certainly appreciate referrals! Thank you for your business! Enjoy your purchase!

September 27, 2019

Fastest Car Purchase Ever Miriam was very professional and friendly. She was attentive to our needs and made things happen fast. It took 3 hours from beginning to when I pulled More

by kgabowsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Oct 07, 2019 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are happy to hear that Miriam provided excellent service during your purchasing process and did so in a efficient amount of time! Thank you for your business & we are overjoyed that you love the vehicle!

September 25, 2019

Sales Miriam was great. Worked through obstacles and got things done. Thank you! Stayed with me through the whole process and even followed up after the d More

by rjworthington75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Oct 07, 2019 -

Toyota of Hackensack responded

Hi Mr. Worthington, Thank you for your 5 star review! We appreciate your patience during the purchasing process. We are glad to hear that Miriam helped navigate any obstacles you encountered during that time! As always, we appreciate your business and enjoy your purchase!

September 24, 2019

Friendly and informative I haven't bought a car in 12 years (my previous Toyota lasted 220,000 miles!) , so I was nervous. Miriam was very relaxed and friendly and made me fee More

by nancy p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Oct 07, 2019 -

Toyota of Hackensack responded

Hi Nancy! We think its amazing that your previous Toyota lasted as long as it did, but its a story we here quite often with Toyota owners! Since you have not made a vehicle purchase in a long time, we are glad to hear that Miriam was patient, and offered multiple options during your purchasing process! Thank you for your business and we hope your vehicle lasts another 220,000 miles!

September 24, 2019

Accommodating and considerate Saleswoman, Service team Melissa Louissaint at Toyota of Hackensack was extremely helpful and also responded to my texts in a prompt and accurate fashion. She made my car-bu More

by deesnyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddymer Diaz
Oct 07, 2019 -

Toyota of Hackensack responded

Hi Dee! Thank you for taking the time to leave us a review! We are glad to hear that Melissa went above and beyond to assist you during your purchase! We appreciate your business and thank you for allowing to be your dealer of choice!

September 22, 2019

Toyota Tacoma Miriam is the best! She made the purchase of my new Tacoma so easy! I would highly recommend going to her for any of your vehicle purchases. Thank y More

by wojtowicz470
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Oct 07, 2019 -

Toyota of Hackensack responded

Thank got your 5 star review! We are glad to hear that Miriam made the process easy! Enjoy your new Tacoma Pro! Its a sharp looking truck!

September 20, 2019

Great experience Paul is a straight up dude, enjoyed my experience and walked away not feeling like I was taken advantage of. I will never go anywhere else for a car. More

by Kern Marshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
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