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Toyota of Hackensack

Hackensack, NJ

4.5
4,018 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 4,018 reviews

July 12, 2019

Professional and friendly We had a good experience leasing our Camry from Miriam. We had not planned to buy that day, but they gave me a great deal taking in my old vehicle and More

by bsaun17771
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Jul 13, 2019 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Miriam was able to exceed your expectations! Thank you for your business and enjoy your new Camry!

July 07, 2019

Sales agent Mariam was excellent They will help you with your choice, explain to customer each detail, wonderful service was easy to make a choice and finance done quickly, temporary More

by hayder.engineer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Jul 08, 2019 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Miriam did a excellent job in regards to your vehicle purchase! Thank you for your business and enjoy your new purchase!

July 05, 2019

Awesome Service Ana was very helpful, professional, and considerate. Made the process of buying a used car completely painless. Communication was excellent as well, e More

by jason12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

Toyota of Hackensack responded

Hi Jason, thank you for taking the time to leave us a 5 star review! Ana is one of our best sales associates. We are glad to hear that she made the process completely painless and was responsive throughout! Thank you for allowing us a chance to earn your business! Thank you for your purchase!

July 05, 2019

Good New Sienna Bought new Sienna at Toyota of Hackensack. Miriam was my sales person. I got good deal and got color I wanted. I am happy with my Sienna. More

by chungkcheng1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Jul 06, 2019 -

Toyota of Hackensack responded

Thank you for taking the time to leave us a 5 Star review! We are glad to hear that Miriam was able to offer a good deal and locate your color of choice for the Sienna! Enjoy your new Sienna and Thank You for your business!

July 04, 2019

Best ever saler Very good! Very friendly atmosphere, i Recommend. Happy with our Highlander 2019! Ana is a good saler i recommend her, she’s very helpful, thanks Ana More

by Carlos A R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

Toyota of Hackensack responded

Congrats on your 2019 Toyota Highlander Carlos! We are glad to hear that you are happy with your purchase and that Ana was helpful throughout the process! Thank you for your business!

July 04, 2019

Great Service Great service provided. Easy to work with. Worked through sale in a timely fashion. Anna made the shopping experience easy. I would recommend to any o More

by DM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

Toyota of Hackensack responded

We pride ourselves on great service and being respectful of customers time. We are glad to hear that Ana was able to offer excellent customer service and made the process easy. Thank you for your purchase and taking the time to leave us a review!

July 04, 2019

Great Staff , Very helpful . A big shout out to Miriam Shanken who was instrumental in getting the deal completed after a few short negotiations we came to an agreement also the s More

by Tbene54751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sales sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miriam Shanken
Jul 05, 2019 -

Toyota of Hackensack responded

Hi Tom! Thank you for your excellent 5 Star review! Miriam continues to garner the best and most frequent reviews from our customers! We appreciate your recommendation and Thank You for making your purchase with us!

July 03, 2019

Stellar Customer Service My Sales person Miriam was nothing short of a blessing. This was her day off and not only did she keep all of her promises, she came into the dealersh More

by Simone P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Jul 05, 2019 -

Toyota of Hackensack responded

Hi Simone! Thank you for your 5 star review! We are extremely appreciative that you drove 67 miles to allow us the opportunity to sell you a vehicle. We know the car buying process can be difficult and we try to make the process as fun as possible! Miriam really is fantastic and goes out of her way to make sure the process is as smooth as possible. Thank you for your purchase! We really appreciate it!

July 02, 2019

Great car, great service, great experience. Dropped by Toyota of Hackensack to check out a car advertised online, was met by Miriam who was very accommodating, engaging, knowledgeable and was ve More

by DYU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Jul 05, 2019 -

Toyota of Hackensack responded

Thank for taking the time to leave us a review! The internet has certainly changed how customers are now searching for vehicles, but having a sales associate like Miriam really makes the purchasing process so much easier from start to finish. We appreciate the opportunity you afforded us. Enjoy our new purchase!!

July 01, 2019

Excellent service My husband and I met Myriam last October when we were looking to buy a car. The minute she came down to help us we felt we were taken care of. She is More

by Joy1029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Jul 05, 2019 -

Toyota of Hackensack responded

Hi Joy! We really appreciate that you allowed us not once, but twice the opportunity to be your dealer of choice. Miriam really is fantastic in all aspects of the purchasing process. Her reviews from customers on our page clearly reflect that she does things the right way. Thank you for taking the time to leave us a 5 Star review and enjoy your new purchases!

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