Toyota of Hackensack
Hackensack, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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There was hidden fee. I spent whole day to fix my There was hidden fee. I spent whole day to fix my payment error. The person in the finance department was very rude. However, the sales person was There was hidden fee. I spent whole day to fix my payment error. The person in the finance department was very rude. However, the sales person was very responsible and helped me a lot. Overall, I hated the dealer shop. I felt as they look down on me. Even though, I am young, they shouldn't look down on me as their customer !! More
DON'T EVEN THINK OF VISITING THIS DEALERSHIP , A BUNCH OF UNPROFESSIONAL & UNFRIENDLY SALESMEN WHO WILL TELL YOU ANYTHING TO GET YOU TO MEET THEIR FINANCIAL OFFICER (OR WHATEVER THEY CALL HIM), IF YOU MAD OF UNPROFESSIONAL & UNFRIENDLY SALESMEN WHO WILL TELL YOU ANYTHING TO GET YOU TO MEET THEIR FINANCIAL OFFICER (OR WHATEVER THEY CALL HIM), IF YOU MAD IT THAT FAR THAN YOU ARE GUARANTEED TO PAY AN EXTRA 3-4 k IN HIDDEN FEES THAT NO BODY EXPLAINS TO YOU........ More
DON'T EVEN THINK OF VISITING THIS DEALERSHIP , A BUNCH OF UNPROFESSIONAL & UNFRIENDLY SALESMEN WHO WILL TELL YOU ANYTHING TO GET YOU TO MEET THEIR FINANCIAL OFFICER (OR WHATEVER THEY CALL HIM), IF YOU MAD OF UNPROFESSIONAL & UNFRIENDLY SALESMEN WHO WILL TELL YOU ANYTHING TO GET YOU TO MEET THEIR FINANCIAL OFFICER (OR WHATEVER THEY CALL HIM), IF YOU MAD IT THAT FAR THAN YOU ARE GUARANTEED TO PAY AN EXTRA 3-4 k IN HIDDEN FEES THAT NO BODY EXPLAINS TO YOU........ More
Why do they bother to have a phone number if they never answer it? I called the service department at least 15 times (I am a patient person) over the course of 4 days. Not once did they answer the phone. answer it? I called the service department at least 15 times (I am a patient person) over the course of 4 days. Not once did they answer the phone. This was regardless of what time I called. On a couple of occations, the receptionist answered only to drop the call when I asked for the service department. I called again and asked when would be the best time to call the service department because they never answer when I call directly, this time she put me on hold for about 10 minutes. Then the call dropped. I called again and demanded to talk to the manager, the receptionist put me on hold again and I never got to talk to the manager. I went online and made an appointment hoping they would call me back to confirm. I gave a detailed list of the problems with my 4 Runner. I was hoping they would get back to me because the repairs cost a considerable amount. I never heard from them. Finally got up early and went straight to the place. They told me I had to make an appointment, I told them that I did. The girl said their system was down the last couple of days. I made another appointment personally. When I went for service a few days later, they couldn't find me in the system, so I walked out fuming. this guys are incredible. It looks like they log in here and make up good reviews to counter the bad ones. Just look at the dates. Stay as far away as possible from this place. businesses like this one is why NJ has the ugly reputation it has. More
I went looking for my first new car and thanks to Peter I found a great deal on a RAV4 and bought it after the test drive. Peter was very helpful and knowledgable about the car and what had to be done to pur found a great deal on a RAV4 and bought it after the test drive. Peter was very helpful and knowledgable about the car and what had to be done to purchase it. He helped me get the financing on it by going to great lengths. He has been one step ahead of me the whole time. I definitely recommend anyone to see Peter. He goes all the way in helping a person get a car. He is also helping me fix my credit. More
Recently purchased a 2010 model Camry. Was offered an amazing once in a lifetime deal, and not only did i walk out extremely satisfied, but my sales woman also went the extra mile to provide me with lunc amazing once in a lifetime deal, and not only did i walk out extremely satisfied, but my sales woman also went the extra mile to provide me with lunch for being in the dealership all day on a saturday. As well the staff and management were very friendly and made me feel like a part of the "family" so to say... great experience, would definately consider buying my next vehicle from them again. More
My father and i walked in to look for my 1st car. I had didnt no exactly what i wanted yet, but my father let me know if he was going to buy it that it had to be a toyota. There i was helped by mrs. lorena didnt no exactly what i wanted yet, but my father let me know if he was going to buy it that it had to be a toyota. There i was helped by mrs. lorena c i think it was. She helped us out in finding the right car for me, and really took the time and had patients with me beacuase i was very unsure and probably annoying. So i was undecided betweent he corolla and camry. The sales lady lorena really stayed and made me understand the pros and cons of both. i would never write a review but i just appriciated her goood help because i can be a hard customer. She deserves me to take out 5 mins of my time to let her know i like her work. I ended up buyin a tundra by the way. =). More
This was my first NEW Car and I wanted to do it right and I was extatic over how well the experience went. I spent a week shopping around and was begining to geat frustrated, Going to Toyota of Hackensack wa I was extatic over how well the experience went. I spent a week shopping around and was begining to geat frustrated, Going to Toyota of Hackensack was the best choice i had made. Lorena was so helpful and upbeat. She answered my million and one questions and made my experience a true pleasure. i am telling everyone about Toyota of Hackensack and Ms. Chirichella. I love my Blue PRIUS!!!!! More
My first car, to start my first job i was recommended to Peter by my Platoon Sergeant, he told me Peter is his Car Guy so when I got to the dealer i saw a nice black Scion TC not knowing it was my car i s Peter by my Platoon Sergeant, he told me Peter is his Car Guy so when I got to the dealer i saw a nice black Scion TC not knowing it was my car i said hmmn. i was in love, when i met my salesman the car went for the test drive and two and half hours later i was driving the best part about it i got 1000. college rebate and payment i can afford, Peter if you see this you have a customer for life... my family and friends will be paying Sergeant Pepin a visit to buy Toyota's Huaaa!!! More
best buying experience ever!!!! 5 star's to Tony Mike in best buying experience ever!!!! 5 star's to Tony Mike in finance and my car guy Sergeant Peter Pepin don't go anywhere else Toyota of Hackensack is best buying experience ever!!!! 5 star's to Tony Mike in finance and my car guy Sergeant Peter Pepin don't go anywhere else Toyota of Hackensack is the Place I cant say i believe that this is the Place others wrote about on this Blog my deal was top notch... More