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Toyota of Hackensack

Hackensack, NJ

Overview
Employees
Reviews
Vehicles
4.5
3,999 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,999 reviews

June 17, 2024

Everything was fine, however the associates who dealt with me need to be a little bit more friendly. I was actually surprised because associates at Toyota are usually very friendly. More

by CARPEN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
2.0
This rating includes all reviews, with more weight given to recent reviews.
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June 16, 2024

Salesman were friendly and helpful, I had some many questions and they answered them all. Good price on the RAV4, made this car purchase stress free. Thank you. More

by bear44cat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
sales sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Morell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Louissaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that the sales staff were friendly, helpful and most importantly answered all your questions. Thank you for your business! Enjoy your new purchase!

June 14, 2024

Jeff was transparent from start to finish, and we had our desired deal near immediately. Thank you for a truly great experience! More

by TB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Canlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Jeff was transparent from start to finish and was respectful of your time. Thank you for your business! Enjoy your new purchase!

June 12, 2024

If you’re in the market for a new vehicle, I highly recommend Jeff and Abby at Toyota Hackensack. Their professionalism, attention to detail, and genuine care for customers set them apart. Thank you fo More

by shrimpbuyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Canlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We appreciate that you drove from South Jersey twice in regards to purchasing a new GR86 for your son and daughter! We appreciate your business! Thank you for allowing us to be your dealer of choice!

June 12, 2024

Great experience with very helpful employees. I will lease from This Toyota of Hackensack again More

by AJC0026
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that the employees were very helpful during your purchase. We appreciate your business! Enjoy your new purchase!

June 11, 2024

They have excellent staff and customer service. I felt very comfortable during the process of purchasing my vehicle. More

by DAYANA211189
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ANGEL ALVAREZ
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Jun 17, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that the staff provided excellent customer service during your purchasing process. We appreciate your business! Enjoy your new purchase!

June 11, 2024

Total pleasure working with Armando and Toyota of Hackensack. Best dealer experience I’ve ever had More

by JCONKLIN312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Morell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Lien
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June 10, 2024

First (six months) service on car and second time at Toyota of Hackensack. Job well done. Thank you! More

by Michael O. Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We appreciate your returned to us for a second time and for the servicing needs of your vehicle. We appreciate your business! Thank you for servicing with us!

June 10, 2024

I waited for my car service, it didn't take long time, I had a cop of coffee and connect to their WIFI, And Watch TV , IT WAS GREAT THANKS. More

by ASHANATA714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that service for your vehicle was respectful of your time and you enjoyed the many amenities in our customer lounge! We appreciate your business! Thank you for choosing us for service!

June 08, 2024

Abbie L. was an incredible sales person…helpful , knowledgeable , zero pressure …I would definitely recommend her to anyone looking to buy a toyota More

by JEFFREYPSMITHNJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
sales sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abby Luna
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Jun 08, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your experience with Abby was incredible! We appreciate that you drove several hours to see us. We thank you for your business! Enjoy your brand new purchase!

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