Toyota of Hackensack

Rudy Espana was particularly helpful to me on March 25/2014 when I came in last minute. I came to Toyota on my lunch break and despite how busy it was, he understood that my problem was a quick thing t 25/2014 when I came in last minute. I came to Toyota on my lunch break and despite how busy it was, he understood that my problem was a quick thing to resolve. He got my car up on the life and I was in and out of the shop in 30 minutes! Thanks Rudy! I brought my boss a cup of your great cappucino and he hardly knew I was gone....Aviva Weldon More

I was is dire need of routine service (light on dashboard told me so) and I called late Thursday, Rudy Espana fit me in first thing Friday morning. He said it would be an hour and service completed in 45 mi told me so) and I called late Thursday, Rudy Espana fit me in first thing Friday morning. He said it would be an hour and service completed in 45 minutes, plus they even had bagels. Dealing with Rudy was a pleasure, I joked and asked him if I could put his contact info in my phone and he said "absolutely." I love this kid, he is like the son I never had. More

This dealership is just too good to be true. for ten years now, they have treated me like i owned a Rolls-Royce, or as if i was wealthy or important dignitary or something. they have always gone beyond years now, they have treated me like i owned a Rolls-Royce, or as if i was wealthy or important dignitary or something. they have always gone beyond expectations, & i know if they treat me this way, they must treat every customer royally as well. i will always have my automobile serviced at toyota of hackensack! even when i finally have my Bentley! HA! More

this service manager went out of his way to sign me in, explain the service, charges and have my car ready before the promised time. explain the service, charges and have my car ready before the promised time. More

This was my first service experience with this dealership since the vehicle was purchased from them about two years ago. I was anticipating attempts to up-sell services but that did not happen. I dealt wit since the vehicle was purchased from them about two years ago. I was anticipating attempts to up-sell services but that did not happen. I dealt with Bill over the phone and when I mentioned the services I wanted performed, he was nice enough to alert me to the coupon online for the timing belt service which saved me 20%. Bill went above and beyond and had some extra checks performed on the truck and topped it all by having the car washed. More

I have been all my cars from this dealership for the last 13 years and use there service department and all is could say is that there the best quality service and there sales people are great I always leave 13 years and use there service department and all is could say is that there the best quality service and there sales people are great I always leave feeling I got the best deal weather purchasing a new car or the service department. If your going to buy a new car see Joseph Giglio when you buy from him you know your getting a good deal More

I recently purchased a Camry Se from Toyota of Hackensack. The over all experience was very good and quite easy actually. I called in to see about inventory and got an internet agent on the line. Hackensack. The over all experience was very good and quite easy actually. I called in to see about inventory and got an internet agent on the line. We scheduled and appointment for the next day with some details worked out already. When I arrived the staff was very friendly and the facility was quite nice. I was introduced to a sales person who proceeded to show me the vehicle, and test drive it. They were able to get me the color i wanted and got me at a payment I was happy with. Overall i was very pleased and would definitely recommend visiting the showroom! Thanks again. More

From start to finishing of the deal they where excellent They told about the price of the car and what i agreed for and interest rate i am getting.They worked for not for the bank. Before this purchase i we They told about the price of the car and what i agreed for and interest rate i am getting.They worked for not for the bank. Before this purchase i went to Toyota universe at little fall TOYOTA UNIVERSE ARE THE WORST THEY ARE CHEATER I WILL NOT RECOMMEND ANY ONE GO LITTLE FALLS IF YOU ARE BUYING CAR GO TO HACKENSACK TOYOTA THEY ARE THE BEST MAY GOD BLESS THE TEAM More

Sales rep was excellent! He made me and my mother very comfortable at the dealership. Gave us a great deal and i would deff recommend customers to Toyota of hackensack comfortable at the dealership. Gave us a great deal and i would deff recommend customers to Toyota of hackensack More

I have been going here for years. The staff is friendly , prompt and considerate.. I do remember on a new lease I had an issue with one of the sales people who was supposed to take care of a fee. When I retu prompt and considerate.. I do remember on a new lease I had an issue with one of the sales people who was supposed to take care of a fee. When I returned the sales manager took care of it with no drama.. Great place More