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Toyota of Hackensack

Hackensack, NJ

4.5
3,999 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,999 reviews

May 26, 2024

Great service! Treat me well and my appointment right on time. Told me about issues related to my car. More

by ROB1CHUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service visit was respectful of your time. We appreciate your business. Thank you for choosing us for service!

May 26, 2024

Very good as usual. Explation was easy to uderstand and straiforward. Every thing was good, More

by TOSHI.KOSAKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your experience with service was straightforward and transparent! We appreciate your business! Thank you for choosing us for service!

May 24, 2024

Everyone was extremely helpful and personable. Jay handled all of my questions exceptionally well and always showed professionalism. I felt comfortable during the entire process, and I’m ecstatic More

by Stavros
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Toyota of Hackensack responded

Thank you for 5 Star review! We are glad to hear that your experience with Jay & John was both professional and personable. We appreciate that you traveled from out of state to make your purchase. Enjoy your new 4Runner!

May 24, 2024

Prices are fair and I've never been pressured to have extra work done . Always get my car back the time promised More

by JOHN_FOTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that the service department was always respectful of your time and money. We appreciate that you choose us for your servicing needs! Thank you for your business!

May 24, 2024

Dealership is very convenient. It was very easy to service. I enjoyed it. Thank you very much. More

by NJONGINIYIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that our service department is both convenient and easy to use. Thank you for servicing with us! We appreciate your business!

May 23, 2024

Jeff was a pleasure to work with and excellent with communication. He went above and beyond to make sure I got the deal I was looking for. More

by rattanshiv12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Canlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Jeff was communicative and made the purchasing process as easy as possible. We appreciate your business! Enjoy your brand new Tacoma!

May 23, 2024

Philip and all the crew are awesome! Thank you guys for keeping my car in top notch shape. Hope to see you guys soon more maintenance! Thank you Toyota Hackensack for what you do More

by Kemdi Uba
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Philip
Jun 01, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Phillip was able to provide excellent service in regards to the maintenance of your vehicle. Thank you for your business! We look forward to having you service with us again!

May 23, 2024

I was able to drop my car off at my convenience, communication was clear and efficient. The necessary work was done in a timely fashion and explained clearly. More

by EKOENIG301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa... Did not get her last name.
May 20, 2024

Great Service! Professional, knowledgeable and personable. Great Price on Certified Camry. We look elsewhere but purchased at Hackensack. I took extra business card More

by KPAWSON23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
sales sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chayanne Pena, Michael Burden
Jun 01, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your purchasing experience with Chayanne was both professional and personable! We appreciate your business! Referrals are always welcome!

May 20, 2024

Sussana was great, not only did she explain to us the problem of the car but she also made us meet the mechanic who will do the job and better explain in detail what was wrong... it was expensive repair More

by MARIA.ACKERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sussana of Service Department
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