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Toyota of Hackensack
Hackensack, NJ
4,077 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,077 reviews
June 27, 2024
JP made the whole experience of buying a car very enjoyable. He answered all our questions, gave us options and broke everything down for us to make the process easier. Couldn’t have asked for a bett enjoyable. He answered all our questions, gave us options and broke everything down for us to make the process easier. Couldn’t have asked for a better salesman! More
by raneshia.fh
Verified CustomerEmployees Worked With
June 27, 2024
It may not be the biggest part of the decision to buy a car, but I contend that where you have your car serviced is... Even if you bought your Toyota somewhere else (and I hope you didn't), have your car car, but I contend that where you have your car serviced is... Even if you bought your Toyota somewhere else (and I hope you didn't), have your car maintenance done by the professionals you can trust for service & parts at Toyota of Hackensack, NJ. More
by DRAJRAM
June 25, 2024
5 star all the way, from the minute we stepped foot on the car lot, you could feel and sense how down to earth the place was. Diana answered all our questions, and most importantly she gave us time to dig the car lot, you could feel and sense how down to earth the place was. Diana answered all our questions, and most importantly she gave us time to digest the information and not influence your decision either way. I'll definitely give Diana business card to some of my colleagues. More
by CHAMMERLLC
Employees Worked With
June 25, 2024
Santiago helped us, he was very helpful and friendly. I would like to work him again ! I would like to work him again ! More
by Tugce kumral
June 22, 2024
They suppose wash my car. But They didn’t . I’m very disappointed…………..hopefully they don’t do that other people But They didn’t . I’m very disappointed…………..hopefully they don’t do that other people More
by IMRAN09
June 22, 2024
Very professional and friendly service always! Thank you for everything you do for us and the costumers Thank you for everything you do for us and the costumers More
by LEITO_FAMFI-714
Employees Worked With
June 21, 2024
I called for a buyout lease, I was told nickson will call me back, but none one did, twice. When I finally was there for the buyout, I asked Ana to not do a hard enquiry on my credit if it wasn't to check if me back, but none one did, twice. When I finally was there for the buyout, I asked Ana to not do a hard enquiry on my credit if it wasn't to check if I was approved. She did the hard inquiry for a toyota car loan, which had a 9...% without asking if I wanted the loan with toyota or if I wanted that %. She was trying to answered some of my questions, but she was getting irritated about the questions and was acting in a rush. I think she just wanted to do the sell. I found out by myself that Chase had a 7.24%. I got approve ld for that loan. My credit profile had a 2 hard inquiry that day. More
by joelmorillo99
June 21, 2024
I’m a loyal TOH customer since more than 12 years. . very happy with the quality of service provided.. Shoutout to Zack from service department . very happy with the quality of service provided.. Shoutout to Zack from service department More
by aymondo
June 21, 2024
The entire process from start to finish was easy for my 93 year old mother. The service staff were wonderful. A huge thank you to all of them especially Marissa who made a stressful situation so easy and s 93 year old mother. The service staff were wonderful. A huge thank you to all of them especially Marissa who made a stressful situation so easy and smooth. More
by ELENIOZ
