Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Hackensack
Hackensack, NJ
4,002 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,002 reviews
February 18, 2024
The ability to get the car you want is great, they offer flexibilty to work with you; however, I didn't like the fact that they try to attach you by signing the forms prior to get the plans, prices and/or h flexibilty to work with you; however, I didn't like the fact that they try to attach you by signing the forms prior to get the plans, prices and/or how the breakdown will be. They also charge more expesive the fees, processing, custom color, compare to other dealerships. If you come to here, please open your eyes and make sure you're not paying more than the prices discussed. More
by chapinleno
Verified CustomerFebruary 18, 2024
Thanks for your help finding the right one for me. Hope everything goes well with you! Hope everything goes well with you! More
by JUNKIM1560
Employees Worked With
February 16, 2024
Paulo Almeida made me feel at home when I purchased my new vehicle. He is very knowledgeable and went above and beyond to help with any questions or concerns I had. Highly recommended. new vehicle. He is very knowledgeable and went above and beyond to help with any questions or concerns I had. Highly recommended. More
by DWANDZ
Employees Worked With
February 13, 2024
The total experience was a pleasure and I would recommend Toyota of Hackensack to anyone looking for a Toyota. Toyota of Hackensack to anyone looking for a Toyota. More
by AGRIPPA27BC
Employees Worked With
February 12, 2024
It was good service. Rep was good. I will return in another 6 months. Thank you. Debbie. Rep was good. I will return in another 6 months. Thank you. Debbie. More
by DEBBIEMARTINEZ103
Employees Worked With
February 12, 2024
Excellent customer service, time and time again! !! Wonderful to be able to trust people with your vehicle. !! Wonderful to be able to trust people with your vehicle. More
by JAMIEMARIEJORDAN
February 11, 2024
Your team held me hostage for ten hours and never called me to let me know the car was ready. I called eventually and they told me to come down and the person handling it had left early and never phoned me. me to let me know the car was ready. I called eventually and they told me to come down and the person handling it had left early and never phoned me. I have no idea how long the car was waiting to be picked up. I will not be returning to your service department anymore. More
by NOVAJOE83
Employees Worked With
Joe Huncken
