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Toyota of Hackensack

Hackensack, NJ

Overview
Employees
Reviews
Vehicles
4.5
3,999 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,999 reviews

July 14, 2023

Mine experience at the Toyota dealership was great. Specially Miriam Shanken! She was very helpful and getting my car all setup. She made the transfer of my old vehicle to my new vehicle very easy. She More

by snieves679
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
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Jul 14, 2023 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Miriam was helpful and awesome to deal with! We appreciate your business. Enjoy your new purchase!

July 14, 2023

Great service and very nice staff clean waiting area complementary coffee and water quick service More

by EK9DRAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2023 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service visit was great! Thank you for choosing us for service! We appreciate your business!

July 14, 2023

Had a nail in my tire . .brought me car in for service . Took care of the problem right away ..great service and staff More

by Kimmyz499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric hopson
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Jul 20, 2023 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that the service department was able to address the nail in your tire right away. Thank you allowing us the opportunity to service your vehicle. We appreciate your business!

July 14, 2023

Awesome service! Very quick and nice friendly people.Everything was super smooth and service was on time.Loved the place definitely recommend my friends and family. More

by Pavankmallela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2023 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service visit was respectful of your time and everything went without a hitch. Referrals are always welcome! Thank you for your business! Thank you for servicing with us!

July 13, 2023

This is my dealer I like it I got my Toyota in there my favorite place More

by Luis Yela
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susana
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Jul 14, 2023 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We appreciate that you made your vehicle purchase with us and perform your vehicles maintenance at our service center. We appreciate your business! Thank you for choosing us for your vehicle needs!

July 12, 2023

The service to my car was doing on time. Gave suggestions of what repairs my car need it. More

by UORJUELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2023 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that the service department performed maintenance on your vehicle in a timely manner. Thank you for servicing with us! We appreciate your business!

July 12, 2023

Completed job in reasonable amount of time even though I didn't have appointment. Waiting room experience was weird and annoying with loud singing lady who said she made Toyota her second home. More

by MARYANNETIBAYAN
Recommend Dealer
Yes
Employees Worked With
Joe H
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Jul 14, 2023 -

Toyota of Hackensack responded

Thank you for your feedback! We are glad to hear that your service visit was performed in a timely manner. Yes, sometimes we have some interesting customers in our service lounge! We appreciate your business! Thank you for servicing with us!

July 11, 2023

This dealership went above and beyond to assist me when I needed service. They were professional, fit me in on a busy day, and helped me tremendously! I will recommend them to everyone I know in the area! More

by Nlkennedynlk50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy and Louvwere so helpful!!!
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Jul 14, 2023 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that the service department went above and beyond to assist you and your vehicles servicing needs on short notice. We appreciate your business! Referrals are always welcome!

July 10, 2023

Deligent and proactive in terms of keeping my vehicle serviced and up to date for maintenance. More

by YANKY1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2023 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service visit was above your expectations! We appreciate your business! Thank you for servicing with us!

July 09, 2023

Excellent service. The minute I arrived the person that took my car was very professional. More

by ralphholguin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Tineo was very helpful in explaining to me the service that was performed.
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Jul 10, 2023 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your experience with our service department was both and professional and transparent. Thank you for choosing us for service! We appreciate your business!

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