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Toyota of Hackensack - Service Center
Hackensack, NJ
1,811 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,811 Reviews of Toyota of Hackensack - Service Center
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December 04, 2020
The customer service is always nice. They handle my truck in a professional way. And I appreciate the courtesy car wash. Sometimes it takes long but this time it was reasonable. in a professional way. And I appreciate the courtesy car wash. Sometimes it takes long but this time it was reasonable. More
by CBOYSBRIDE
Verified CustomerEmployees Worked With
Tyrone
December 03, 2020
The service was not the greatest, I complained about the noise from previous work done on my brake by Hackensack, they promised to fix the problem but the brakes still make noise like the first time. noise from previous work done on my brake by Hackensack, they promised to fix the problem but the brakes still make noise like the first time. More
by AKINGBADE9
Employees Worked With
fred
November 28, 2020
Good morning!!!!!too slow, you kept me waiting too long. Good morning!!!!! too slow, you kept me waiting too long. I don't know why you guys set an hour appointment, if you guys work on an arrival order? Th Good morning!!!!! too slow, you kept me waiting too long. I don't know why you guys set an hour appointment, if you guys work on an arrival order? Thanks!! More
by wendyalonzo00
Employees Worked With
November 27, 2020
Great service. Greeted promptly. Car was ready and service completed timely. Service was an overall good experience. Will come back for next scheduled service next year service completed timely. Service was an overall good experience. Will come back for next scheduled service next year More
by JEAN815
Employees Worked With
Drew Wise
November 25, 2020
I brought my vehicle in for emergency service and one of my floor mats disappeared. The rep asked me to check everywhere. I could not find it. I am still waiting for him to respond to my request to have him my floor mats disappeared. The rep asked me to check everywhere. I could not find it. I am still waiting for him to respond to my request to have him find the one that got lost. More
by jberkowitz01
Employees Worked With
Joe from maintenance dept
November 24, 2020
The job was done on time. The service representative was very helpful and explain all the information clearily and did not rush. I found the price to be very fair. I especially like they did not try to p very helpful and explain all the information clearily and did not rush. I found the price to be very fair. I especially like they did not try to push other services on me. That was a great plus, and a comfort. Because of the above I will continue to have my vehicle service at Toyota of Hackensack. More
by Yanks packs
Employees Worked With
none of the above, I went to service Dept.
November 23, 2020
They were very professional and made the process super fast. Waiting area was very clean and spaced a good distance apart. Routine check was about 1 hour fast. Waiting area was very clean and spaced a good distance apart. Routine check was about 1 hour More
by GBLOSHUK
Employees Worked With
Brian W
November 21, 2020
you asking me to take my time to rate the dealer, which I did. Then you require me to take more time and write a review. I will not do that. This review process gets zero stars! did. Then you require me to take more time and write a review. I will not do that. This review process gets zero stars! More
by JMACDONALL
Employees Worked With
service employee
November 21, 2020
Service was professional and quick. Work needed was explained to me before approval. I was given a courtesy car while they serviced my vehicle. My vehicle was completed quickly and all was great explained to me before approval. I was given a courtesy car while they serviced my vehicle. My vehicle was completed quickly and all was great More
by RPALMADESSO
