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Toyota of Hackensack - Service Center
Hackensack, NJ
1,819 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,819 Reviews of Toyota of Hackensack - Service Center
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June 04, 2020
Professional adviser and excellent workmanship. Toyota of Hackensack did a great job with the maintenance of my vehicle. They are professional and provided me with advise as to future maintenance of Toyota of Hackensack did a great job with the maintenance of my vehicle. They are professional and provided me with advise as to future maintenance of my car. More
by HMRJRH
Verified CustomerEmployees Worked With
Cedric Hobson
June 04, 2020
This dealership has excellent service. Everyone is very pleasant and willing to please. They are very good about calling before they do any work on the car. pleasant and willing to please. They are very good about calling before they do any work on the car. More
by MOMOSORIO56
Employees Worked With
Andrea
June 04, 2020
VSC illuminated on dashboard,temp gauge not functional. Fluid leaking from radiator . Radiator replaced., fluids replaced.vehicle delivered when promised. Satisfied with outcome. No leakage. Temperature i Fluid leaking from radiator . Radiator replaced., fluids replaced.vehicle delivered when promised. Satisfied with outcome. No leakage. Temperature is at satisfactory levels. Would like to commend the technician who worked on the vehicle. More
by MADRABBIT
Employees Worked With
Service Department manager Cedric Hopson, Joe H advisor
May 31, 2020
I called on Thursday for my free service for my RAV 4 (which I love) and I was able to get an appointment for the next day.,.,.easy check in and it was done in exactly the estimated time and upon my requ (which I love) and I was able to get an appointment for the next day.,.,.easy check in and it was done in exactly the estimated time and upon my request had it washed too....Thank you.... More
by DOLLYCLOWN1
Employees Worked With
Joe at the service desk
May 31, 2020
They instructed what i needed to do with ease and they guided me with no worries. They provided spacious seating for people to be socially distant enough so we’d dtay safe. The employee that served me was guided me with no worries. They provided spacious seating for people to be socially distant enough so we’d dtay safe. The employee that served me was excellent and made sure i understood what he stated More
by CTSIMIS
Employees Worked With
May 31, 2020
I'm so very happy with the garage service itself and the customer service as well. Stephanie kept me updated during the entire process. I'm very happy I was assigned to a knowledgeable agent. Thank you Ste customer service as well. Stephanie kept me updated during the entire process. I'm very happy I was assigned to a knowledgeable agent. Thank you Stephanie!!! Thanks TOYOTA. More
by DRASAGEP1
Employees Worked With
Stephanie Apgar, for her 5 stars!
May 31, 2020
They are excellent,i will recommend them to anyone,i will always do my service there,thanks for your service especially The service advices they are the best always do my service there,thanks for your service especially The service advices they are the best More
by ALEXBOATENG29
Employees Worked With
Walter
May 30, 2020
excellent service and very professional They are very professional and have excellent service. They explain everything so I understand what is going on with my car. Everyone is very nice in They are very professional and have excellent service. They explain everything so I understand what is going on with my car. Everyone is very nice in the service department. More
by OREO8MATRIX
Employees Worked With
Tyrone
May 28, 2020
We've bought 3 new Hybrids here Over 15 years this has been our only place to use for service. Our hybrids and their advanced technology features have been totally reliable but if w Over 15 years this has been our only place to use for service. Our hybrids and their advanced technology features have been totally reliable but if we were to have a problem this would where it would get solved. More
by Richard
Employees Worked With
Fabulous Service team
May 27, 2020
Excellent I was happily surprised with my scheduled maintenance appointment. I always like to have the car serviced where it was purchased. This time besides I was happily surprised with my scheduled maintenance appointment. I always like to have the car serviced where it was purchased. This time besides having regular maintenance, I requested pick up and delivery too. I felt as if an added luxury took was added to my service. I received a call that service was on the way to pick up my car. The Toyota men arrived 'ON TIME' and returned the car when they were finished. (I care for my 95 yr old Mom, I don't like to leave her alone too long. This time I was able to get service on my car and not worry about it) Sincere thanks to 'The Best Service for Toyota of Hackensack. More
by BEADINGBONNIE
Employees Worked With
Miah Feliciano, Drew Wise
