Toyota of Hackensack - Service Center

Your team held me hostage for ten hours and never called me to let me know the car was ready. I called eventually and they told me to come down and the person handling it had left early and never phoned me. me to let me know the car was ready. I called eventually and they told me to come down and the person handling it had left early and never phoned me. I have no idea how long the car was waiting to be picked up. I will not be returning to your service department anymore. More

So helpful. The employees worked so hard to repair my cars as quickly as possible. Excellent The employees worked so hard to repair my cars as quickly as possible. Excellent More

Excellent service, staff was courteous and professional. I wanted to look into a RAV4, unfortunately sales department was not around. I wanted to look into a RAV4, unfortunately sales department was not around. More

Great always from start to finish Everyone I dealt with was professional with top notch customer service was professional with top notch customer service More

Efficient - courteous - friendly ! A + ! My favorite dealership - all the time However this 15 word minimum is annoying A + ! My favorite dealership - all the time However this 15 word minimum is annoying More

Dealership is great first time repair not great. Weren't so friendly. A little rude Weren't so friendly. A little rude More

My service was explained to me in detail, I was treated With courtesy And wait time was not too long With courtesy And wait time was not too long More

red light still lit up on my dashboard. Don't believe my tires were tested,rotated etc.''Otherwise all was ok, but expensive. Don't believe my tires were tested,rotated etc.''Otherwise all was ok, but expensive. More

This dealership should be the example of all dealerships. They are courteous and fare. Their service bays are neat and clean.......I have never had a bad experience at this location and I have been a custo They are courteous and fare. Their service bays are neat and clean.......I have never had a bad experience at this location and I have been a customer for many years! From start to finish, they do not disappoint!!! More

I like this dealership. They accommodate appointments, keep their start times, update things that need to be taken care of and finish the job! Thank you! They accommodate appointments, keep their start times, update things that need to be taken care of and finish the job! Thank you! More